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February 2024 by James Wenger
Editing to note:They can't even get their stories straight. They want me to give a blood sample to test protein because they, or their lab, forgot to test my last donation! Well, no it was because the results weren't back from the donation before that yet, so I shouldn't have donated??? Either way now I'm supposed to give them blood for some tests they forgot, then wait till who knows when before I can donate again. That's assuming the folks who didn't run the tests last time actually do the test this time. Doesn't make sense and they won't even give me a paper explanation, claiming that the FDA makes them keep their SOPs secret from the Russians, or something like that.Staff is always welcoming and friendly. I have had techy issues, but they have been sorted out to my satisfaction, and sometimes even my surprise! Overall great facility and much better than 2 other companies I have previously been to. Happy to recommend.
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December 2023 by Christopher coleman
My experience was weird except Tyler was great. ?????? My only problems were the way my arm got stuck by Wanda. Almost like she wanted to hurt my arm. ?? and I was finished and was waiting to be free for 30 minutes or more. I might go back if I'm in the area but idk ??♂️.
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December 2023 by Aidan Kirkland
Been donating regularly for over a year now - I can confidently say that all of the employees are helpful and friendly every time you go. The place is clean and always seasonally decorated. I've always felt welcome here! The hours are convenient, the staff are excellent, and it's a great way to help other people and make a little money on the side.Obviously, being a medical operation, there may be circumstances where donations can't happen or eligibility will have to be reviewed, but I have never felt that this was ever beyond the necessary precautions to keep recipients safe. This place does good work!If you have the time, I highly recommend donating. Easy money and helps others!
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November 2023 by Donna Changstein
I've been here for over 2 hours. haven't donated yet. first they couldn't get the system to accept my payment card. next the nurse was confused about me taking a medication. she claims I told her I'm not taking any medication. I never told her that because she didn't ask. I got all the way to the donation area and my ss# was not in the system. then I'm told to go back to the nurse. so I sit here forever. this nurse seems like she just fell off the turnip truck. I shouldn't be given the run-around. I recommend somewhere where they know what they are doing.
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September 2023 by Paul Hershberger
As someone who works at another plasma center, my experience at CSL was overall quite positive. The person who took my information as a new donor was very friendly and knowledgeable. My phlebotomist, Nia, was such a delight. And the Lead Phlebotomist, Ethan, who disconnected me was very friendly and interested in my experience.The one thing that I did notice was some of the other phlebotomists were not overly friendly and didn't seem that engaged with myself or the other donors.
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September 2023 by Mattnew Schuster
. My first time there. Great staff. Very friendly and professional. Made the experience very pleasant. Would definitely recommend.I chose this center over the other local one because of the reviews. ?
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June 2023 by HOLLY BALDWIN
The employees are FANTASTIC AND VERY informative they explain everything they're doing as they're doing it. Very relaxing atmosphere.Oh and FREE PARKING no driving around town looking for a place to parkThank you
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April 2023 by James Orndorf III
Friendly staff! Nia did a excellent job and help made the experience fast and easy! Thanks! ?God bless.?
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March 2023 by Sam McCullough
Based on the experience of the staff in the back where I would donate it is great. Although when you check in and check your vitals the staff is very slow and fool around when people are patiently waiting in line using foul language and not serving what a customer should have to see.
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March 2023 by Mohammed Basaar
At first, they were nice and friendly. But recently I was experiencing a long delay and lack of staff. It will ended up waiting for almost 90 minutes before going to the donation floor. I also experienced unprofessional approach and untrained form some staff. A nice lady called Emily is the best. She so professional and treats visitors and patients in a very good manner. I wish to get promoted. She is really deserve that.Generally,It’s getting worse recently and if you want to waste time come to donate at this center
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March 2023 by Malorie Carter
They Banned me for taking a blanket lol. I guess they have a thing going on if you complete 9 donations you get a blanket which in that case I should’ve already received a blanket. I been going here for over 6 months!! Which there was no signs posted anywhere. Half of there staff members have hickeys and no experience what so ever!! I had a girl poke me and the needle wasn’t even in the whole way and it popped out of my arm and I couldn’t even donate for 2 weeks. This place is nothing but a joke and unexperienced phlebotomists
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March 2023 by Wheaton Schroeder
Great place, friendly staff, and quite efficient. I rarely have to wait in line for more than 10 minutes in order to donate, and this is MUCH better than other plasma places in town. True, it doesn't pay as much as the in-town competitor biolife, but the slightly lower payout (maybe $60/month depending on their respective promotions) is, in my estimation, a fair trade for a much lower wait time (usually on the order of 1 to 3 hours less waiting per donation). Plus, I think they treat their staff quite well, as the facility generally seems well staffed and staff turnover seems relatively low. Overall, they make the donation experience a good one.
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March 2023 by Olivia Griffith
Great friendly staff, especially the receptionists who work in the front. I’ve donated multiple times here at this location and have never had any issues. The receptionists are very friendly and always chatty with donors, it makes the process alot less daunting and doesn’t feel like a grueling task like at other centers. When I did have issues with checking the gentleman on the phone, Brendan, was very helpful and kind. Couldn’t ask for better people or a better place to donate at.
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March 2023 by Savannah Myers
Very friendly staff, clean environment, with thorough instruction on process that makes you feel comfortable and shows their professionalism.Do good for someone in need of your plasma while being compensated for it! I’d recommend CSL to anyone!
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March 2023 by Ben beiler
This place is the best plasma donation center I’ve ever gone to. I feel like I’m at home here. The staff is nice and professional but also treat you like a friend once they get to know you. Nothing to complain about here other than sometimes they give me green tape instead of my preferred pink