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March 2024 by Jessica Zu
I went to 1101 n Atherton street cvs for medicine an Covid shot. The pharmacist on duty is truly excellent. She was cheerful, helpful and efficient . It is clear to me that she set an example for others in the pharmacy counter in providing a pleasant experience for the customers.
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February 2024 by Michelle Fischer
The woman I spoke to on the phone really helped in moving over a prescription from another location. She was efficient and exceptionally helpful. The man who checked us out was patient with my husband adding items to our order.
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September 2023 by Bob T.
they continue to want to take personal information to tie my health records to my purchases there. creepy. I may have to frequent the Boalsburg Apothecary more often.ps. The corporate pictures, including the corporate banners are indicative about how much they care. the banners show that twice!I shop there when I have to.
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September 2022 by John D.
After switching insurance companies, I have been having an issue getting one of my medications covered. I spoke with a pharmacist last week who told me, if a prior authorization is denied that I can pay for it out of pocket. I called today and they are not filling it. I tried speaking with the pharmacist who did not want to give me any details and kept avoiding answers when asking for specific information. I was always polite and never got rude or loud. After awhile the pharmacist got louder and rudely said 'You're way too hung up on the details'. Which really hurt and made my depression and anxiety kick in. I started to get choked up while I was speaking afterward and explained how this medication really helps me. She giggled and sounded amused and continued to not be helpful. Now being a pharmacist she was looking at my medication history right in front of her, is that how you talk with a patient who has documented depression and anxiety? Also, ma'am to find out you have an undiagnosed mental disorder at the age of 35, to be prescribed a medication that has changed your life more than the current anxiety and depression medication you are already on, to have it improve your relationship with your family, and quality of life, to then be told even though I have a valid prescription from a local doctor they wont fill it, and then have the pharmacist insult me and laugh at me, you would be hung up too. This woman should not work in any customer facing role for people, she has no soul and frankly should not have a pharmacy license. She does not deserve it. Its disgusting to think a pharmacist treats people this way.
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November 2021 by S R
Dear CVS: Please hire capable pharmacists for this location! I don’t want to change my pharmacy but you are making it near impossible to stay with you. I have not had a single trip to this pharmacy without a major mishap caused by your pharmacists for nearly a year. Once in a while, a mishap here and there is OK; but how can they be this bad so consistently? The lady in charge of the pharmacy seems to be the only capable person in this pharmacy but she is surrounded by such lack of talent and uninformed pharmacists that she is simply does not have the time or is not quick enough to get to correct all the mistakes others make.
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June 2021 by Jenifer Smith
I had to make two trips yesterday because I bought the wrong size in something and needed to exchange it. The first time I got there there was garbage blowing into the entryway because the garbage can was overflowing. When I had mentioned it to an associate she kind of waved me off which was rude. When I came back later to exchange the item that I bought, the garbage was still overflowing and there was no associate at the front. I waited almost 5 minutes before I walked through the entire store and could not find anyone until I got to the pharmacy and they had to page somebody.
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May 2019 by Keiva M.
Had to print photos for graduation since every place I went to in NY didn't have photo machines or they weren't working. Right away I notice how clean and organized this place was. They have 2 photo machines. One even has a scanner. They were easy to utilize and the prices were reasonable but best of all was Becky. She is a sweet older lady ( her kids and all...I mean all of her grandkids are blessed) I was stressed out about getting everything done for graduation but she thankfully was so helpful and knowledgeable about the machines. She assured me that if I didn't like how a picture came out that I wouldn't be charged. I tend to get aggravated coming into these kind of pharmacy chains with their long lines, messy aisles and unfriendly cashiers but not here. This was totally different and the best experience!
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March 2018 by Shirley H.
Love the drive through experience Never tried it before and there is a certain joy of staying in your girlfriends car to continue a heart- to-heart while checking off the drudgery list.
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March 2018 by Russell Knight
Always excellent, personal experience. Your needs are 1st at all times!
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October 2017 by Allison R.
Went to CVS to get my flu shot, the lady working the pharmacy register was extremely rude.. but that is besides the point! I get bad anxiety dealing with anything medical related, especially shots. More often than not, I pass out at the sight of a needle. I was waiting in line for the flu shot and got called back, my friend came with me for moral support. I told the lady I get uncomfortable around needles and usually passed out, and she ignored the statement completely. I asked my friend to walk to the other side so she could hold my hand and the rude lady giving me my shot rolled her eyes and proceeded to say "can we hurry this up", i commented back saying she made me uncomfortable and i get anxiety from this stuff, as she proceeded to give me the shot and told me to get up and leave. As I am not medical professional, I do know this is not a way to administer any care. I dint have high expectations because i did go to CVS, but thought the pharmacy would at least give decent customer service. In addition, It is not typical to tell someone to "get up" right after giving them a shot when the customer as forewarned you about passing out from needles. Very disappointment, the lady is lucky nothing serious happened to me.
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January 2016 by Dave Whitman
Pharmacy staff is very helpful!