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February 2024 by Stacie Mackie
We searched everywhere in State College for RefreshPm for the eyes- no luck anywhere! Then we called downtown CVS & they had ONE! The nice person held it for us behind the counter u til we could pick it up..Extremely kind and welcoming. Happy Valley CVS is the Best!
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November 2023 by Suraj S.
Place sucks ladies are rude and unhelpful takes days just to fill a prescription don't go here if I could I would put less than one star.
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October 2023 by Kevin Tracy
Understaffed and terrible customer service! Will be taking my business elsewhere!
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October 2023 by Stephanie Reid
No one ever answers the phone in the pharmacy phone no one sends texts to update why the prescription isn’t ready like other CVSs Manager is rude and says just come to the pharmacy Doesn’t care that no one answers the phone
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September 2023 by \\\\\\\\\\\\\\\\\\\\\\
Refused to make change when I asked. What’s even the point of being here if you won’t do that?
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September 2023 by Adam Naghavi
SO RUDE. The pharmacist is the most rude person I've ever met. Truly seems to have no joy in her life. There's no reason for her to be so volatile with everyone including customers and employees. Her catch phrase is "That's not okay!" Imagine being so rude to children too! GO ANYWHERE ELSE, FIND ANY OTHER PHARMACY!
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September 2023 by Max Messina
Had to buy cough medicine and Tylenol at opening and the (what I assume manager) was very helpful in directing me to the medicines. Otherwise this is just your generic cvs store.
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July 2023 by Quinn Favo
Clean and organized inside. Good drink selection
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April 2023 by Salvatore B
This store consistently provides exceptional service and creates a welcoming shopping environment.
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March 2023 by H J
I recently visited the CVS store located at 116 W College Ave with my wife to take passport photos on March 11th, 2023, around 10:30 am. Unfortunately, one of the photos had obvious pink printer marks, while the other one was fine. The employee who took the photos was nice and admitted the issue. However, another young kid mentioned that they had taken 100 passport photos, and they were all like this.We requested to speak with the store manager and were surprised to hear that the same young kid was claiming to be the store manager. When we asked for his name, as he didn't have a name badge, he refused to tell us. Moreover, he made derogatory remarks about Muslims and even mentioned that they don't take pictures of Muslims. It was evident that he had hate towards Muslims, as he assumed we were Muslims just because my wife wore a hijab.I am appalled by this behavior and have decided to report this store and the store manager to the Better Business Bureau (BBB). It is unacceptable to spread hate against any community and discriminate based on one's religion. On the other hand, I had a pleasant experience at the CVS store in North Atherton, where I got my photos taken with no issue. Additionally, it turned out that the CVS store in downtown was overcharging us for the same service.Overall, my experience at the CVS store in downtown was disappointing and unacceptable. I would not recommend this store to anyone.
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November 2022 by Barbara L.
How well this pharmacy does and does not perform depends on how well it's managed, how well it's staffed, and what the quality of the employees is. Sadly, this constantly varies. And the only reason I have been able to find for this is that "it's corporate" and "they don't listen to us". That's pretty much all you need to know. Plus, even though they run a national TV commercial showcasing home delivery -- you guessed it -- "we don't do that here." Go to Rite-Aid, they deliver (for free).
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July 2022 by msatchmo
Hours on page are incorrect. They close at 8pm not 10pm. Paid for parking only to find out they closed an hour before I even googled the address.
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May 2022 by Hannah Tessier
usually this pharmacy is great but i went in the past 2 days and the woman that helped me at the pharmacy was extremely rude and unhelpful. i did not feel heard or understood whatsoever.
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December 2021 by Kaia G.
Literally the worst CVS I have ever entered in my entire life. All the college girls who work in the back are incompetent and have an attitude especially when answering the phone. They are always out of my prescription and fail to contact you until you have already walked yourself across campus to come pick it up. the only competent people are the ones in charge but their staff is atrocious. I can't remember the last time I came in here and picked up my medicine without being here for at least 30 minutes of waiting for them or some issue.
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November 2021 by S R
Please CVS: hire capable pharmacists for this location. I don’t want to switch my pharmacy but you are making it extremely difficult to stay with you when the service is consistently and unimaginably poor.