-
October 2023 by Rachel Blackmore
We used them for both the bachelor/bachelorette (joint) party and the wedding transportation from/to the hotel & venue since it was about a 30 minute drive. Everything was on time and handled well and Linda who helped me book both items was responsive and helpful. Would use again if the need arises.
-
May 2023 by Anthony Briscoe
i mean it does the job. right on time for my trips. the drivers are not very welcoming which makes the bus rides kind of awkward.
-
November 2022 by Mark K.
Terrible. I took the 7:15 am bus from NYC to Williamsport on 11/23/22. The driver added 45 minutes to a trip that was already over 6 hours by driving on a bunch of back roads in western NJ searching for diesel, which eventually found in Easton,PA.And a young woman spent a solid hour talking very loudly on her phone with her mother, much of that te on speakerphone. When she finally got off the phone, she began playing music. The driver said not a word to her about it (even though she was seated in just the 4th row back). It made for an absolutely miserable trip!
-
September 2022 by Destiny P.
If I could give it a zero I would. My dad took a trip to Niagara Falls, New York yesterday and the bus was super late. Then he wasn't told almost everything takes a credit card which he doesn't have. He had to walk all over and just when he makes it back to the bus in time he and everyone else is told that the driver couldn't find a replacement so they were going to have to wait for the driver to get at least 8 hours of sleep. Everyone was furious even the chaperone who said he would be reporting that. Finally, finally, the bus comes and it's late. My dad was supposed to get dropped off at 10 p.m. but didn't get dropped off til after midnight. Very disappointed in this bus company.
-
August 2022 by Yt Kanekong
Clean and safe. Wifi available on bus. No tvs on the smaller buses
-
August 2022 by Chris White
Great driver and a pleasant ride
-
December 2021 by Kathleen Phillippe
Friendly staff. Ticket agents go above and beyond
-
September 2021 by Margaret Labriola
New England experience is a misleading tour.My husband and I paid 1800 dollars for an overpriced view by bus tour of Cap Cod.The highlights points of interest listed most are through a bus window with hours passing listening and looking at shingled houses until reaching points of interest and if the guide felt to let you off for a FEW minutes to snap a picture it two you were lucky,The main stops were very short stops with little time to explore and you needed to get back to the bus 2 hours and you needed lunch at most.Waste of time and money.The guide gave the bus passengers. Flyer of THINGS he TALKED about would have been nice to get off bus and see at least the points mentioned.Don’t let yourself be conned by the online tour information and read the fine print or you will be as disappointed as we are from returning from the trip we saved to go on.Beware and pay attention to words like view because that’s all you will see if your lucky.
-
March 2021 by Mark S.
0 starts bad people SCAM SCAM SCAM SCAM RIP OFF, TOTAL TRASH. Con artist Scammer this company don't pay they bills and dispute charges. We are a repair shop provided service to this company and to Mr. Richard Focht, they agreed to pay for the road service and we provide excellent and fast services to him and his company driver. a month later we get a dispute without calling us and requisition discount or any help total scam artist impact our credit card processing services to other good people, i personally wish you to to fail in any work or project you do you deserved the worst in life. you are the American trash dream. you are greedy and garbage. if you planning to work or do business with this garbage company it's on your own risk.
-
January 2021 by Matthew Etter
Fullington Trailways really came through for us when our son, 15, was to attend skateboard camp at Woodward. With the recent COVID-19 concerns, Woodward decided to suspend their normal shuttle van service. As a minor, we could not arrange for him to take Uber or Lyft. With one week until camp, we were scrambling for options.Cassandra F. and Edward M. at Fullington were a delight to do business with. Within 24 hours our son's round-trip arrangements were made, and his transfer from the airport to camp went off without a hitch.On Thursday we learned our son pulled a muscle at camp, and needed to return home a day early. After a few phone calls and texts, everything was taken care of. If you too are in need of private transport to get your child to or from Woodward, I have nothing but good things to say about Fullington.
-
September 2020 by Paulette S.
if i could give a negative stars review I would to this company, and its corporate parent TRAILWAYS. Attempted to book a return ticket home today, before attempting this feat, I made sure to check their "website", yes those are air quotes. The route and the destination I wanted to book, were not on the list of reduced service routes. Website would not allow me to book a ticket. Called number on website, btw--it is not Fullington's number, it is the number of another TRAILWAYS operator. I was told by the woman on the phone, the route I wanted only runs twice a week. It wasn't her concern that the information on FULLINGTON site is not accurate. And she could not help me, this effectively leaves me stranded and scrambling to find a way home. This not the first time Fullington (more like CRAPPINGTON) has screwed me on service. My ticket is usually ~$120, no working outlets to use for electronic devices--the website recommends fully charging your device(s), before boarding. No WI-Fi either. I will stick with Amtrak, and ask my relatives to drive an hour out of their way. Avoid FULLINGTON/CRAPPINGTON TRAILWAYS.
-
September 2020 by Mark L.
Fullington has been great from our 1st email. I handle a large shuttle with several buses. It is more than your typical 1-2 bus rental, thus far more complex. Mike has been extremely responsive and willing to help out with the unique requirements of a large shuttle program. I have used Fullington for years. Have always received great service. Shocked about these poor reviews, but see the negative reviews are single passengers that have a very small sample size. I have been in this business for 15 years, Fullington is a star in the industry. Thank you all at Fullington, I look forward to more future projects together
-
March 2020 by Sabrina I.
The service is ridiculous, the busses overbook every time, and the people are rude as hell. I would take any other option over this if I had the choice. The terminal is just filled with people who missed busses because the staff does not communicate and frankly, doesn't care. Really horrible experiences with this.
-
February 2020 by Finn Gayman
Fullington provided transportation to the Penn State women's bb game on 2/9/20 for the pink out. Our driver, Jerry, was awesome. He adorned a pink ribbon and other embellishments and was the BEST driver I ever rode with. Thank you Jerry and Fullington for an awesome experience!
-
January 2020 by Victoria Raish
Took a bus to NYC with part of a group and it was a great experience. The bus driver was very professional and nice and even let us know when a good photo op was coming up. Only downside was the outlets did not work and the wifi was absolutely non existent.