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October 2023 by lisah
Mike was very informative. Showed me how everything works. The storage unit is centrally located. So far so good.
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October 2023 by doug Collins
Your management ALWAYS gave me the BEST treatment, always treated me with the utmost respect and provided me with everything necessary to make my experience top quality! I will refer all those I come in contact with to you with glowing reports! Thank You!!!
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October 2023 by Edith Fougy
The representatives are very helpful and very professional. You can sincerely feel a nice smile when they are speaking with you!!!Which I think that is very pleasant!!!
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September 2023 by Lynn Melander Moore
Tracy was great. Helped us think through our options and figure out what would work best for us.
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September 2023 by Marquis McBride
The woman working there was kind and courteous and very helpful. She helped me get situated quickly as we were pressed for time and made it as seamless a process as possible.
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September 2023 by Sue Healey
Tracy and Mike- and staff- were extremely helpful, knowledgeable and patient with this out of state Mom. My son said smooth move in- clean- easy to access. I highly recommend LifeStorage State College!
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September 2023 by Emma DeLaunay
They have the best customer service. We had an issue where my card was accidentally charged twice and it took a bit to figure out why and Mike worked so hard to figure it out and quickly got it refunded and was so kind and understanding throughout! When you call a real person answers quickly, no menu or robots to navigate through. It’s great.
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August 2023 by christine willnecker
Tracie was very helpful it getting my unit preapared. Great customer service skills and answered all my questions.
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August 2023 by Lorah Dorn
Excellent experience from the process of renting to storage to moveout a year later. The employees (Tracey and a great gentleman) were always so helpful and went above and beyond. The property was clean and safe.
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August 2023 by William Rule
THIS IS THE BEST POSSIBLE OPTION FOR SELF STORAGE IN STATE COLLEGE!! First time renting a locker, needed it for move in. The gentleman on the phone (I wish i could credit him, forgot his name, but he was amazing!) helped me get the best possible price and was very upfront about their system. I was searching for a 5 x 10 locker for around 100 bucks. Ended up getting a 10 x 20 for a month for free!! Had to pay the initiation fee and buy a lock, but 40 bucks is so much better than 600 bucks for the same thing but further from penn state! Cant thank these folks enough, saved me so much money and didnt have to play tetris with my furniture. Life Storage is your answer!!
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April 2023 by Skylar Ridenour
Mike was so incredibly helpful to my husband and I. He was very thoroughin all the details going into getting a unit there. So happy this is the place we chose!! They also offer a military discount which was a lovely surprise
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April 2023 by Arden Coder
We found two dead mice in our previously cleaned out brita filter after keeping our belongings in a life storage unit for two weeks. Even though the move was already difficult enough, when we called to ask for any amount of the cost to be refunded for damages due to the mice (even thought we kept NO FOOD) we were just directed to call the mandatory insurance we had to buy upon renting the unit. They need to take responsibility for their rodent problem and not leave victims of their negligence out to fend for themselves and file for a stupid insurance claim. Didn’t even ask for much other than a partial refund and they couldn’t even do that. Terrible business. Would’ve added photos of this, but everything was decomposed and wormy.
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March 2023 by Michaela Penkala
Good experience so far on move in day. The spring on my unit’s door broke 3/4 of the way through the move and I was moved to a new unit within minutes! Thank you for your nice customer service today.
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February 2023 by Katelyn Perry
What a team—Mike and Tracie are amazing! In addition to being consistent and clear communicators, they are invested in their work and that is evident in every interaction with them. They really “see” their customers, and are willing to work with them. Most importantly, they are just good people which makes leaving valuable and/or personally significant items in their care so much easier. Can’t say enough about these two!
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January 2023 by Mary Kate Kavanagh
I have been renting a unit here for my company for almost two years now and have always had a positive experience! Tracy and Mike have been great in assisting me with my needs and accepting the MANY deliveries I receive. They are always around to help and answer any questions I have.