-
October 2023 by Michael Vipond
Ask for Quan Chen in the sales department for high level customer service. Based on our request he found the perfect model for us. I was impressed with his knowledge of a wide range of vehicles available.
-
October 2023 by Beth Cioffi
I recently purchased a Mercedes GLC from Mercedes-Benz State College. The sales team exceeded my expectations. From the moment we walked in, until the time we drove off, we had an excellent experience. The whole staff was warm, friendly and welcoming. Our salesman, James Weston was wonderful, knowledgeable, and helpful. Joseph Lester and Manager, Wyatt Holden were kind and helpful as well. Great team! Highly recommend.
-
October 2023 by Maria Powers
Ryan and the rest of the sales and service team were amazing. Probably one of the best car buying experiences I’ve ever had. They were very straightforward and honest in all of my interactions with them. I actually never intended to purchase a car when I first visited, but I needed a new car, and I knew from my first interaction that they would treat me right.
-
September 2023 by Marina & Olga
Excellent place with the best salesmen and manager! They have been so helpful (James and Wyatt) and extremely professional! Their prices are great and trade price was fair! Super happy customers :)
-
September 2023 by Sam Stiller
Just purchased my new E450 from State College Mercedes. The whole staff was awesome, and were easy to work with and get questions answered. Highly recommend both Mercedes and this dealer to anyone looking for a great vehicle. James Weston, who was our salesperson is super knowledgeable and great to work with.
-
August 2023 by Julia Nash
Had a great experience purchasing my 2017 Honda CRV from James Weston. He helped me find the exact car I’ve I wanted with all the features. The car was in great shape, and was brought to the dealership from Williamsport. The process was easy and they informed me of all the warranties and extra coverage. They also helped find me a great loan with great rates.
-
August 2023 by Kellie DeLuca
I had a great experience with the Mercedes service department. They were able to find the issue with my car quickly. Also, they communicated with me through the whole process. Mercedes is a little expensive but they were the only ones who could fix my vehicle correctly, so it made it worth it.
-
August 2023 by Bryna Torre
I had a great experience buying my 2020 Volkswagen Jetta here! Quan Chen was an excellent salesman who tailored our search to exactly what we were looking for. He was helpful without being pushy, and he was an active participant in not only the sale, but the appraisal and even the car detailing. Highly recommend him and this dealership.
-
August 2023 by Lynsie Campbell
This is a dealership worth the drive! As someone who highly values quality service, I wanted to share my experience with the Mercedes-Benz dealership / service center in State College, PA. Simply put, it has been exceptional - so much so that I'm willing to drive from Sprinter from Pittsburgh to receive the kind of service that is, unfortunately, a rarity in my hometown.First and foremost, scheduling is a breeze with the State College Mercedes-Benz team. The straightforward and user-friendly process was a breath of fresh air, with every appointment fitting seamlessly into my schedule. Their respect for my time is truly appreciated.But what truly makes the dealership stand out is their unparalleled communication. Each interaction, whether it be a simple query or detailed discussion about my vehicle's needs, was met with comprehensive, clear, and timely responses. I was kept in the loop at all times, which put me at ease, knowing my vehicle was in expert hands.The icing on the cake, however, is their remarkable willingness to assist during emergencies. On the two occasions where I needed urgent assistance, the team went above and beyond to ensure my concerns were addressed and resolved promptly. It's this kind of dedication and customer-centric approach that sets them apart from the rest.The Mercedes-Benz dealership in State College, PA has set the bar high for what customer service should be. They've earned not only my trust but also my highest recommendation. Thank you, State College Mercedes-Benz team (mostly Tabitha!), for turning what could be stressful situations into hassle-free experiences.
-
July 2023 by Jeff Thoms
We received excellent care from Quan, our salesman from beginning to end. He worked hard with his manager and finance and insurance people to make this deal happen in a way we were comfortable with. Thank you!
-
July 2023 by Jonathan Clifton
Great experience with Quan and Joseph. Both were helpful in the entire process and delivered great customer service. Very happy with the overall experience especially as this is my first official car that I purchased.
-
June 2023 by Andrew Wess
We had a great experience with Mercedes-Benz of State College. From our Sales Consultant, Ryan, to our finance manager, Joe, the whole process was smooth and seamless. Bryan and Wyatt were also very responsive and helpful as well. We feel very confident in recommending them to anyone and look forward to working with them for service of our new vehicle.
-
June 2023 by Wasei Layous
The dealership had a car with features and colors that I couldn't find near me, I'm 7 hours away from them. Matt Firth, the sales specialist, along with the other team members provided me with outstanding support and service during the cross state sales process. It was worth the drive to meet them in person and drive back with the car! Very friendly and efficient operation!!!
-
June 2023 by Brenda Lee Yohn
Had a great experience getting a car we were looking for our daughter. We were looking for a good very lightly used car that our daughter would have for her senior year in high school and years to come for college for traveling etc. Our daughter loves this car. The sales person Quan was very patient, kind and accomodating. A great salesman. The entire team was very kind and supportive to our daughter getting her first car. Thank you Quan for all your help!!!
-
June 2023 by Hayley Selego
Just bought a new Mercedes and I’m just so pleased. Always wanted one and after a “heartbreaking loss of my first car” it was time! I have a big personality and like to be somewhat coddled in terms of customer service and a good deal. The staff was so nice and I feel so taken care of. Jimmy spoke directly to me not my husband, which any woman out there will understand. Nobody spoke down to me and they understood the emotional attachment I have with my potential trade in.I woke up so thrilled to get in my new car.Special shout out to Lance in parts as well!
