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March 2024 by Mark Meredith
Great service! Fixed a leak in my tire so I could get home safe to Pittsburgh. Fair prices, good people, highly recommend.
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March 2024 by Melissa Burris
Professional, knowledgeable and made me feel at ease in an emergency situation for my daughter’s car as I am 3 hours away.Thank You Monro highly recommend!!
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March 2024 by Het Shah
They do not care about time at all. First said they’ll give my car the same day but gave it to me 2 days later. And while inspecting my car, I realized they didn’t put the break very well, and had to keep my car there another night. Moreover, they quoted me for $1267 and gave me a bill for $1344. The person who was there had no idea for what I was talking about and he reduced it to $1298. I had to go back in again to get the refund as he said he doesn’t have authorization to give me a refund. I did end up getting the difference back, but just not good service. I wouldn’t have cared paying a little extra, but would’ve liked a heads up from their end.I went to get multi-point inspection done at other place today as after this incident, didn’t trust their service as much and this new place told me that I have some fluid leakage, the same fluids that I had Monro replace for me. This new place said they changed the fluid but it’s just bad business as Monro should’ve known the fluid is not going to hold because of the leak.
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March 2024 by Jonathan Young
Very helpful staff. Great service
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February 2024 by Danielle
Great service!I got a tire and check up. He even helped me understand more about tires as well!
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February 2024 by Dave Thompson
Your wheel feel off because the this district manager doesn't care to hire qualified people. Monro didn't take cake of problem because they don't care from 8 year employee.
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February 2024 by Matthew K
My girlfriend and I go to Monro Auto Service for all our car needs, including oil changes. Will, (the manager) and the team are knowledgeable about cars and are friendly people. They have very reasonable prices, (we compared their prices to other places in the area) and explain everything in detail regarding your vehicle and its needs. My girlfriend got an oil change yesterday, and the manager was out for an extended period of time, so they ended up giving her the oil change for free! This showed first-hand that they put the customer first. Would highly, highly recommend going to Monro on North Atherton!!
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February 2024 by Morgan
Kept my car for over a week and took forever to do the estimate. Told me I had over $5300 in damage… ended up taking it somewhere else because they wasted my time. I really only had $1300 in damage. So basically they tried to take advantage of me. If you need repairs don’t go here unless you want scammed.
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February 2024 by Kerry Schwindenhammer
William was extremely helpful and inspired confidence that I would be taken care of. This was especially valuable to me because I had a large bolt in my tire at a time when many other shops would be closed. I also appreciated his honesty.
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February 2024 by Jordan Brown
Went in last minute on a Saturday morning after having multiple instances of my tpms light coming on. I had gone to another mechanic in State College twice who didn't take the time to thoroughly inspect the problem (hence, why I went twice and it still wasn't fixed). I was planning to leave town that morning so I was beyond frustrated. William told me they would give it a look over and fitted me in even though he was extremely understaffed and only had one technician. He said right away when I walked in the door what he thought it was and explained common tire problems in such detail. It has been two weeks, and I haven't had the issue since going to Monro. Great customer service and great conversationalist! I really really appreciate it!
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February 2024 by jeremy sanchez
William, the manager, and his staff were awesome to work with. I had brought my Audi in, and their customer service went above and beyond.
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February 2024 by Emerson Waite
Had an excellent experience. Will the store manager is very friendly and helpful. I’ll be back again.
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February 2024 by Stanley McRobie
They provided great and professional services. I highly recommend this business.
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February 2024 by Stella Campbell
William Anderson is awesome. He got me in super quickly on a day where they were slammed with customers, allowing me to leave on time for a road trip! You never know sometimes how things will be when you try a new mechanic, but William and his team took great care of my car and charged me a reasonable price. I’ll definitely be back. Thank you!
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February 2024 by Tristan Grassmyer
Taken my car there twice within roughly the past year, great experience both times. They’ve replaced multiple parts of my car and cut me a deal anytime the problem seemed to be bigger than expected. Everyone I’ve spoken to there has been incredibly friendly, all around great place!
