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November 2023 by Ambrose Henning
I have been coming pretty regularly now, I didn't even know this store existed a few months ago. I now come here for all my reptile and small animal needs. Everytime I come in Quinn has been nothing short of amazing in helping me find exactly what I need, informing me on proper care and even going above and beyond to help me. I recently got a rescue ball python and I brought him in and Quinn helped me get multiple layers of stuck shed and eye caps off of him. And helped me set up a game plan for the little guy to get him healthy again. She is super knowledgeable if you have any questions about reptiles or small animals and need supplies this is the store to go to!
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August 2023 by Vicki C.
Made 3 trips to this store in past week for bulk dog treats. Unsuccessful every time. Was there 2 days ago (which was my second trip in 5 days} and was told "there are tons of boxes in the back, give me a day to go through them before you come back". Went today only to find there still were not any. Sales associate got manager who informed me now on my THIRD trip in a week that the store will no longer be carrying the bulk dog treats. Informed her of what the sales associate told me just 2 days ago about coming back in a day. Voiced my annoyance and frustration to the manager. All she did was offer me a discount on my NEXT trip to the store. Yeah Right. Like I am going to make a 4th trip there. NOT!!!
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August 2023 by Kim Cook
I have checked numerous times for a highly rated very well-known dog food that is never carried or out of stock in your store. It seems none of the employees know anything about the food or the store itself. I think better training of the employees is much needed. We can’t keep switching our dogs food because you can’t keep it in stock.
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August 2023 by Morgan
This is a nice little pet store. The owner was working and he is just so nice and welcoming. I love when I see owners working in their own stores. They prices are a little high but other than that it's a great pet shop!
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July 2023 by Ian Squier-Nauman
Great place overall with good prices and a nice wash station. There can be a short wait to checkout if a staff member is not at the front counter.
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June 2023 by Rishel Schimmel
Full range of products. Offered dog grooming. My min pin got his nails trimmed. Definitely will return.
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June 2023 by Kickin It
This is a two part review. The blow dryers at the self-serve dog wash are terribly terribly weak. They don’t do anything. As expensive as it is to pay to wash your dog there The dryers should be a lot better. That’s one of the reasons I don’t like washing my dog at the house. I already bring my own shampoo and conditioner but they do have some there. The rest of the store has an amazing selection, prices are higher than online but it’s nice to be able to run in and grab things. they have actual shopping carts for those of us who buy gigantic bags of dog food. Lots of staff turnover so not usually knowledgeable. The perfect place to go. If you need to grab a toy, harness, Ilots of leashes to choose from, all kinds of dog food, and treats.
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May 2023 by Kathy McClintic
I have taken my rough collie (my baby, Libby) to Pet Plus 3 times for grooming and LOVE the groomers.....they do exactly as I ask and make the process as enjoyable as they can for her (she's a bit spoiled).....it means a lot to me that she's always excited to go in to see them! I would very much recommend them as your next groomer.
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May 2023 by Carrie Hollenbaugh
A great selection of foods and toys for our puppies!! Very nice store and helpful associates!
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April 2023 by Steven Walters
A smaller store but has a ton of stuff. Seemed to have something for almost any "normal" pet line. Prices seem comparable to the big box stores in town.
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March 2023 by Mandie Cole
Great selection of fish, HOWEVER I bought a few fish from here, brought them home and they ended up giving my entire tank a disease in result of killing most of my entire tank. I will not buy fish from here again. This cost me a lot of money and my favorite fish gone. I had to tear down and start from scratch to kill the disease that over ran my tank. They need to treat and quarantine ALL fish when they get them in to assure this does not happen to customers.
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March 2023 by Jojo W.
I tried many times to patronize this store. I don't even care about the coupons I get in the mail anymore. It took me several times of leaving a special order request slip, phone calls and in person drop ins to get the owner/manager to produce a monthly special order for me. A couple of months later, she pulled the request slip from her back office and then she ordered it, but only did this once, not recurring as I had asked. I gave up after that. No apologies, no smiles, no thanks. One time I was there, the owner appeared to be busy with her young child in the back office. Store lacks professionalism and basic customer service standards. I have also purchased mealworms twice there and they were old and half way dead. The employees do try.
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February 2023 by Verna Warnock
Very horrible. I placed an online order to be picked up. When I arrived, there was only one person in the store. She apologized several times and tried to help me find my items. I came to find out her coworkers (a male and female) left her alone, in charge of the store. When her coworkers came back, they smelled like weed. Children have no work ethic nowadays.
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January 2023 by Raina Mock
I don't ever want to shop for my pet needs anywhere else! Staff is so so nice and friendly and their app to collect points for discounts is amazing and definitely a life saver sometimes!!
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January 2023 by Just a Lamp
Friendly staff, good prices, and the animals are a nice touch. I'm excited to see the cat adoption put in.