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November 2023 by Colleen F.
Very disappointed in the lack of professionalism and customer service at this branch. I do not recommend anyone use either of the ATMs at this branch. I attempted to deposit a large amount of cash into the atm. I received an error message that it was unable to deposit my funds and my card was returned. IT DID NOT return the cash. I immediately went into the branch to request support. Rather than troubleshooting with the ATM a dispute was filed. I was informed it could be anywhere between 10-45 days until MY money is placed back into MY account because of their issue. I am extremely unhappy and pulling my money out and going to a different back... you know, in 10-45 days.
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September 2023 by David Greenwald
Bank had corporate accounts close my business account with out telling me. And now there is 18k somewhere and nobody will talk to me. This is all over a comment I made about the old branch managers extra curricular activities
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May 2023 by Rigby LongBottom
Atm was broken and ate my money and they then proceeded to lecture us on using the atm over wasting their time on the counter to get cash out. All around horrible experience took around 35 mins for a simple money transaction
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April 2023 by Hasan Khudhair
I went in this morning to open a new PNC account. I was assisted by Ms. Mae. She made my experience a wonderful one and assisted me with all my questions. Glad I joined PNC! Thank you Mae!
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March 2023 by S W.
Would not cash a $6000 check written on the bank. No reason except they don't have the cash to cover their accounts. Very disappointing.
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February 2023 by Ganesh Battu
One of the bankers that works there named Mae is the best. She knows what shes doing and she's extremely kind. Somebody get her a raise or a promotion!
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August 2022 by MAO SAN WONG
An employee here told me I could continue to Zelle after deactivating my debit card, but I could not — he was spreading misinformation to the bank’s customer. Another employee continued to ask me what I was planning to do with my money, which is COMPLETELY NOT HER BUSINESS.
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August 2022 by steve chapman
Worst customer service of my life. Some lady making people check in and was extremely rude and nasty for no reason. Have felt with PNC for years but never been treated like this before
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September 2021 by Aarya lekhadia
5 STARS FOR THE STAFF, SERIVE AND ESPECIALLY GENEVIEVE! ☺️
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September 2021 by Angela Yu
NEVER go to this bank. Lost 1K in cash due to the teller miscounting money. The bank even refused to show the surveillance footage of what happened to the police. Feel like they are a total THEFT.
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September 2021 by Jamie Campbell
We came to open an account for my daughter and were brushed off. Told that we could do it on-line, because they were "short-staffed" BS on that. I would not have come in if I wanted to do it on-line I would have done that obviously. This branch ALWAYS is TERRIBLE.
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July 2021 by Travis Kloss
People are tremendous and extremely friendly...honesty never been treated better at any bank...fast and efficient to boot!!
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April 2021 by Rob B
Very friendly and helpful staff. Other banks should take notes!
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March 2021 by Matt Allen
Came in the other day to exchange cash for quarters for me and my partner(who has an account with PNC), as we needed them for our apartment complex’s laundry machines. I don’t have an account with PNC because I’m a student who already has other bank accounts with branches elsewhere, but I figured most banks wouldn’t mind exchanging cash for a couple rolls of quarters even if I did not have an account with them.Wrong.The manager I spoke to was extremely rude and condescending and refused to budge on their policy of no coins to someone who is not a “customer” even though I was there trying to get the quarters on behalf both myself and of my partner who was feeling very ill on the day in question, which is why I was there on my own in the first place.Ended up getting a roll from the customer service desk at Wegmans during my grocery trip instead, so much for an extreme coin shortage.Take your business elsewhere. You’ll get better customer service, lower fees, and better rates on any sort of account or loan at your local credit union.
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March 2021 by Javier Lopez
Staff is very nice and helpful.