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October 2023 by Scott Rochman
Kaitlin and Izzy were so kind. The blood draw was quick and they make sure you feel comfortable throughout the process. Easy check-in and short wait if you have an appointment.
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September 2023 by penelope posh
I made an appointment, got there a little early and only had to wait about 2 mins before they called me back. The waiting room is clean and the blood draw area is clean. The phlebotomist that did my blood draw was very pleasant and asked me several times if I was doing ok while he was drawing my blood(his name was Jeffrey W). He showed a professional and caring attitude. He did a great job. I highly recommend this place.
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September 2023 by Mary Haupt
They need many more locations to be convenient. Traveling hours to comply with insurance is NOT convenient!
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June 2023 by Deftones
I had the pleasure of dealing with Kaitlin during my visit. She was very sweet and knowledgeable. Very good at her job. Place was clean and fairly quick with an appointment. Would recommend this place to others.
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May 2023 by Trevor Smith
It's best to schedule an appointment. Show up about 10 minutes early, should be an easy trip if you do this and come with your script and insurance. I'm in college and have to get bloodwork done every 6 months for epilepsy, this has been my choice of lab since freshman year and I'm about to graduate. Clean and there's about 10 or so chairs in the waiting room.
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May 2023 by Choono
The website and phone-call says there is no urine drug-test reservation available, but you can walk-in and register using a kiosk machine. I waited for about 5-10 minutes only.Katlin was very kind and clealy explained what are the steps I should follow.It is finished within 20 minutes.The facility is very clean.If it allows reservation, I would give five stars.
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May 2023 by Darcy Wagner
Based on all the negative reviews, I was expecting to be treated very poorly. However, my experience was great! Kaitlin was very professional and friendly. The staff the negative reviews referred to have been replaced.
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March 2023 by Bethany Y.
I always have a horrible time getting blood work done and I absolutely dread it every time I have to. this time it was so different. I actually walked out of this Place feeling confident in getting bloodwork again, which has never happened the girl that did my blood work was super sweet and very calming. she asked if I was OK with getting blood work done. I did tell her, I'm very iffy about it. The bloodwork did not hurt at all. I didn't even feel a pinch or anything. It was quick painless, and the girl was so sweet I can't get over how good this experience was especially for having blood work done.
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February 2023 by RJB
Terrible customer service. We consistently receive bills from Quest for bloodwork that is covered 100% under our healthcare plan and spend hours on the phone trying to get it corrected. During our last visit they didn’t even run the tests called out on my physicians lab order. Service is so terrible it’s beyond explanation.
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September 2022 by Kiki
HORRIBLE SERVICE. Staff are EXTREMELY rude. I had to get a drug screening and was marked suspicious because the woman was angry I didn't feel well and she caused me to have a panic attack. I called ahead of time to ask if I needed an appointment and they said no and then when I got there they said I needed one. The woman was very aggressive and pushy even though I didn't feel well. I was in obvious distress from how she was treating me and then yelled at me to quit it. Quest should be ashamed they employ people like this.I believe from what I've read from other reviews that the woman's name is Patrice
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September 2022 by Helen S DeFilippis
Very friendly staff, clean facility and prompt service. Very satisfied with my appointment.
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June 2022 by Steven Walters
Highly recommend an appointment online. I did and my service was fast and concise!!! Small office with small waiting room.
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May 2022 by ang watt
I have now taken my son to this facility twice for testing, which they have charged us for each time, just for them to "lose" the test. The 1st time the person openly told us that they dumped the speciman before taking the test. Do yourself a favor and go elsewhere for testing!
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May 2022 by Vish Pallem
Staff is terrible and they are so unorganized. I set up a meeting & they forced me out. Don't go to this company. Please fire that unfit, arrogant, agonizing excuse of an employee Patrice.
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April 2022 by Carlie Breslin
I am a super hard stick and the staff members there were so awesome. They were so kind, understanding, and patient. For the first time in 5 years I didn't leave traumatized because prior experiences always had me leaving embarrassed because how hard it is to get blood from me. The staff members Jeffery and Nicole were absolutely amazing. I wish I could have hugged both of them! This team was great and deserve a lot of credit for what they do. Thank you so much to Jeffrey and Nicole. You both made me feel so much more comfortable and will always be coming back because of how awesome you two are.
