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November 2023 by Jamie Sarver
Felt that the staff couldn't be bothered. I helped the other customer in store with product suggestions and recommendations. I love Sally products so I'll just buy online and avoid going in there altogether
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August 2023 by Henry Thumann
I love Sally Beauty! Great products and super friendly staff. After 34 years of marriage my wife thinks I'm Tom Cruise! THANKS SALLY and Thanks Jonathan.
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June 2023 by Kristen Crable
I've been many times over the last year and every time each worker has been incredibly kind and helpful in helping me look for hair color. When other customers are there it's fun to see the little cute community of people dying their hair and helping contribute when I don't know what to get. 10/10 adorable and will only shop here for hair and nail supplies.
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May 2023 by Kimberly C
The store hours have been terrible ever since they moved from Benner Pike to State College. They also close for the day earlier than the posted hours. Today, I went there at 11:15am - the store was supposed to open at 10:00am - it was closed again. Another customer and I went next door to see if they knew anything. The people next door said that the manager & employees were "just mad", fed up and walked off the job. The next closest Sally's is in Altoona, 45 mins away. I took my money to Ulta Cosmetics. Next time I'll order online or order from Amazon. Don't complain about Amazon taking all the jobs when you can't keep your brick & mortar stores adequately staffed.
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May 2023 by Alicia Kolb
This place is closed more than it’s open. It’s the ONLY store that sells the brand of hair dye in the color that I use - and over the last 5 months EVERY time except for one they’ve been closed when, according to their hours, they should be open. Today there was a sign on the door saying “closed until further notice”. Extremely inconvenient!
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May 2023 by Joshua Farwell
The store is perma-closed. Dont waste your time driving there. Not sure why it hasnt been updated on google to closed permanently
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April 2023 by Tej Love
Staff is great.. Glad to see the hours are back to normal. I love Sally's
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March 2023 by Andrew Siwicki
Such an unpleasant experience, the gentleman on staff here is quite unfriendly. I was in there all of maybe 5 minutes and was made to feel like I was bothering/ annoying him by asking about a specific products. It was as if my very presence shopping in the store was an inconvenience to him. Not to mention that he’s also very catty and arrogant in the way he speaks to you. I’m not sure if he was having a bad day or what but I would avoid this place for those reasons alone if he’s on shift. I’m so disappointed and really unsure why he was so combative. I wish I had a better experience. At the prior location I always found the staff to be extremely helpful, kind and very knowledgeable about the products, obviously with the new location that has been lost.
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March 2023 by Reachell Perryman
I went to go get hair color and they closed 8 mins early locked the door as I was walking up to it !! I asked if I can make a purchase. Said he was closed do to staffing issues. Went back up to the door asked for a managers phone number said he was the manager this was poor customer service I live no ware around this area and had to go all the way back home empty handed very disappointing.
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March 2023 by Michila Fisher
Hours are extremely inconvenient. Never had an issue with your hours til the move to the new location.
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February 2023 by Melissa M.
Placed an order online, pickup plans for following day. Got sick, very sick x3 days, forgot about order due to preoccupation with illness, regained composure & contacted store renew pick up arrangements, pleasant and understanding during both interactions thus far, something came up so made the decision to cancel order for a week or so, intent to shop in store for items at that time. Contacted store and this 3rd interaction turned abruptly south after I informed my desire to cancel and was basically hung up on. Male rep handled these calls made by me, didn't catch name nor care to. I have shopped in the Altoona location and also placed/picked up online orders there too without issue. Although state college is more convenient for me, I will accept inconvenience for quality customer service like I've experienced at the Altoona location. There is no place for unkind people in my universe, especially unprovoked nor undeserved disrespect.
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January 2023 by Joy Flowers
Update your hours on Google.
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December 2022 by Jon Snow
Was not open during posted open hours.
