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March 2024 by dillon cato
Family mailed me packages and I still havent received them
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December 2023 by Sheryl S
Needed to complete a passport application with photo. Called the PO and they said they weren't busy so no need to schedule an appointment, just come on in. Staff was very knowledgeable and helpful, did everything needed to successfully get my passport within 12 weeks.
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December 2023 by ReacTaoist M
visited here many times since moving to penn statethe staff are helpfultoday i biked here and even found parking rackback when i was in nyc, usps charge you for everything such as tapehere they offer it for free and even help me tape labels on the envelope
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November 2023 by Angela Astle
I previously stuck up for this post office despite the high number of negative reviews. I had had only good experiences. Forget that. My friend sent me a package from the UK. Royal Mail estimated 5-10 business days. USPS first attempted delivery (according to them) around that time, on a day I was home. I did not hear a knock. I did not receive any notice that they had attempted delivery. 3 weeks after that supposed attempted delivery, I received my first notice that USPS had attempted delivery (again, on a day I was home - I can only assume they knocked on the shed door instead of the actual door or ringing the bell, since the notice was left shoved in the shed door). It said it would be available for pickup starting the following Monday. It was not marked final notice. It did not contain any indication of urgency whatsoever. And yet when I went to the post office on Tuesday, they claimed it had been sent back unclaimed erroneously and they would find it and call me the next day. They did not ever bother to call me and update me. I went back a week later to finally learn they claim to have attempted delivery twice in 30 days even though I only got one notice, and they had sent it back because I took too long to pick it up. Absolutely no sympathy. No willingness to listen to what I was telling them. Forget this post office. I’ll be shipping Fed Ex from now on, and telling my friends to do the same. Absolutely appalling customer service.
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October 2023 by Thomas Winegardner
Literally the most incompetent and slow employees ever. Package was in the station for days before being delivered. The federal government must hire the bottom tier slow people
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October 2023 by Quinn Favo
I like how they are open at 8am. I was able to get in and out quickly before starting work at 9
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September 2023 by Millo Yang
the 2 female employee there are absolutely nightmare, rude and the least considerate people on earth, took another person during our appointment time and told us our time was up.
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August 2023 by Megan Orient
Very knowledgeable staff! Always helpful. Appreciate the extended hours for our small business needs!
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July 2023 by fred sanford
Literally the absolute worst post office on the planet. Intelligence level is low operation here. Frasier St post office has been the worst post office for decades and it never disappoints to disappoint! Avoid at all costs. The helpfulness of this office is null. Don’t bother calling unless you have a long time to wait for an inaccurate answer. I can’t believe it took me this long to review it.
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June 2023 by Boof Wellington
Bunch of clowns workin here, clueless and ignorant. Especially the lil wanna be muscle man ?
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May 2023 by Ben Yu
incompetent workers. incompetent office. most importantly incompetent delivery driver. was waiting at home for my for my package to be delivered all day. then got a message saying i missed the delivery. there was no knock or anything. it’s like the delivery driver saw that it’s almost the end of his shift so he didn’t want to deliver the package. how can i know there was the delivery person at my door if there wasn’t even a knock to let me know he was there. keep in mind i was waiting for my package all day so i was keeping an eye out for a knock or something. very incompetent employees
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May 2023 by Siwen Wang
A rude and super unprofessional front desk staff who works on 05/01/2023. I show my sympathy to USPS that such an unprofessional person can be hired.
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February 2023 by Susannah Hudson
I went there to get a passport. I had some issues because I didn't have the right documents but they were very helpful and patient.
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February 2023 by Adam Fontenot
A shockingly incompetent local post office. They somehow came to the conclusion that I don't live here and started returning most of my mail to sender with no warning whatsoever. I just happened to catch it because only about half the mail I saw on Informed Delivery was actually arriving. I've lived in half a dozen different zip codes in my life, and never once have I had to have a meet and greet with the local post office just for my mail to be ... delivered.They apparently require this, according to the staff (who on top of everything were rude about it), because "lots of college students live here". Again - no warning about this. I even had mail forwarding set up and had confirmed my address for Informed Delivery. About half my mail got delivered anyway!I'd warn anyone living in State College to set up Informed Delivery and watch it every day. Get ready to jump on top of it if your mail suddenly stops showing up. Good luck!
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February 2023 by Aurora Fuzi
Do they deliver packages? IDK, but I would if I and many people I know didn't have issues. Even at work, when people ask where their package is... 9/10 it was marked delivered before anyone actually delivered the package if they delivered the package.
