Royal Farms is known for its friendly staff and great chicken, making it a popular stop for many customers. The employees, including notable team members, are consistently described as pleasant and helpful, contributing to a welcoming atmosphere in the store. Recent changes in management have positively impacted customer service and store cleanliness, with reports of better-trained staff and fresher food. However, some customers have experienced issues with order accuracy, particularly with chicken orders. Despite these hiccups, the quality of the chicken remains a highlight, with many praising its freshness. The store is small and often has limited staff, which can lead to longer wait times, especially during busy periods. One significant drawback noted by customers is the ongoing unavailability of a favorite coffee option, which has been out of order for over a month. Overall, Royal Farms offers a solid experience with friendly service and tasty food, although there are some areas that could use improvement.
