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May 2023 by Kelly K.
Wow! The pharmacy is just awful. They are unprofessional to the customers AND to the Drs office that call in. Service and attitudes have been awful for a long time. My husband came home the other day fed up and asked that I change everything over to another Pharmacy. He said the staff was incredibly rude to everyone. He's been complaining for a while now about this pharmacy. He's done now.
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April 2023 by Stacy Simonson
Always a pleasure
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March 2023 by Alan P.
I drove there to pick up my script on Sunday at 5:15 after checking their website. The drive up was shut down. All their sites say they are open until 8 on Sundays. I wish my medicare provider would let me go elsewhere!BTW the drive up window looks like a slum...torn up and sagging posters and old messages, dirt all over the window. Makes me wonder what is going on inside...
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January 2023 by P Pulley
We frequent the drive thru and one thing we have noticed while waiting patiently is that in all the years we have gone here not once have they washed their windows. Same advertisement in the window. Please clean it up!!! Wash the sliding window!!!
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December 2022 by Google user
We frequent the drive thru and one thing we have noticed while waiting patiently is that in all the years we have gone here not once have they washed their windows. Same advertisement in the window. Please clean it up!!! Wash the sliding window!!!
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May 2022 by Amber Saunders
Always a lousy experience. Crazy expensive and always super long lines and no one ever answers the phone. I've started going to Walgreens instead and I've been quite pleased.
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May 2022 by Victoria Naranjo
They don't answer their phones! I have been on hold for as long as 45 minutes at a time only to have to hang up because my phone battery runs low. This happens constantly. As a result I have taken my business elsewhere .
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September 2021 by Joe C.
Wow what can I say? So rude as others have said. The pharmacy employees seem and act very annoyed that you are there to pick up prescriptions. In the short time I've used this one on Rt611 in Stroudsburg, nothing has been ready on time. The waiting, inside or in the drive through is extreme. My Son was in line and they serviced the customer in front of him, then put a piece of cardboard up in the drive through because it was a minute after 5 PM. It wasn't after 5 when he got on line and no one was behind him. DISGRACEFUL UNPROFESSIONAL EMPLOYEES. Corporate was notified and so was the manager. Best to just avoid as I and my neighbors have decide to. There's a reason for all these 1 star reviews.
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April 2021 by Lauren S.
A couple weeks ago when I was visiting the area I was shocked at the blatant unmasked people in the store - not just below the chin or nose - no mask in site on their body. I asked the cashier - a young lady - if that CVS requires masks and she said "I really don't know". There's a sign in front of the store.....
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January 2021 by Richard P.
The young lady working in the pharmacy dept is very rude after I asked her for assistance with allergy medicine because I didn't know the name of the product she was indignant and refused to serve me told me to leave her store another cashier came over to help me
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July 2019 by Ann A.
All but one of the workers in the pharmacy area are incredibly rude, every time I go there. I have been waiting on a prescription to be filled for a month now. When I finally was able to get a straight answer from someone, they said they were having trouble getting the medication, and that was the whole explanation?! When I asked what I am supposed to do now, they told me to CALL AROUND to see if other pharmacies can get it. What kind of business practice is this? Unbelievable!
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June 2019 by Jeanette R.
I wish I can give them zero stars!!! THE WORSE CUSTOMER SERVICE BY THE PHARMACY DEPT BY FAR !!!!!!! Rude to my dr as well as myself !! I've been here a few times and the first time I chucked it up to maybe a bad day , the second time thought wow another bad day , but today I realized they are just Ill mannered and rude !!! As of today it will be my last time using this pharmacy !
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April 2018 by Erin Peters
The WORST CVS I've ever encountered! The pharmacy has, at times, 1 hour plus wait times. Needed an inhaler STAT. Didn't seem to acknowledge or care. Techs have bad attitudes and act like guards of the pharmacist. Seem bothered by questions. Soooooo slowwwww!