De Novo Clothing Exchange is a well-organized and clean store that offers a wide range of stylish, vintage, and quality items. It is especially appreciated by shoppers looking for plus-size options, as it provides a good variety of sizes and a positive shopping experience. Customers enjoy the store's nice setup, good vibe, and friendly staff. The store has a strong selection of dresses and various clothes and shoes at reasonable prices. The business also offers a Clothing Exchange program, where customers can bring in items for store credit or cash. However, there are mixed reviews about this service. Some customers have experienced frustration due to inconsistent communication about whether cash or store credit is available, and some were disappointed when they were only offered store credit despite being told otherwise. Additionally, policies about clothing exchanges, especially on weekends, have caused confusion. Customers appreciate the store's upscale feel and improvements since new ownership. Overall, De Novo Clothing Exchange is seen as a decent place for second-hand shopping, with friendly staff and a good selection, but potential sellers should be aware of the store's policies and communication issues.
What a great experience! Venus helped us find everything from jeans to evening dresses. The store was clean organized very, very well priced. Will definitely be back for their great selection!
February 2026
Helpful staff, not hanging over your shoulder. Nice selection.
November 2025
Been shopping here since they first opened. Hadn't been in a while and went in today prices are still very fair and selection always has great variety. Majority of my wardrobe is from de novo we are fortunate to have such a great store in town xo
