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March 2024 by Lexy Borice
I never thought I'd have to do this but I am really not pleased with the behavior of this woman from today, didn't catch her name but that's alright, I'll always remember her face. I was coming to checkout and she peaked over, then I was walking to the counter, she whispers "go to self check out, go to self check out" then she proceeds to have an attitude and groan, puts her hand on her head like she's had enough when I didn't even do anything. I told her specifically I needed to do half & half on 2 different cards and doesn't even listen, just talks to the other lady there, I am really not pleased with how the customer service is here, I feel that she is new, she is an older woman with glasses, short hair shoulder length, skinny build and an ignorant attitude. Fire this woman already, I believe she needs it because the way I was treated was not alright even while someone was standing there she was acting like this. I have worked in customer service since 2016 and this is not how you treat people. I think you people need to learn how to hire instead of just slapping a name tag on whomever.
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December 2023 by Audrey Hackett
I don't like leaving negative reviews but this location is now my least favorite due to the many times I've pulled in and it was closed, and also how many times customers couldn't pay with debit or credit due to loss of internet. After another bad experience last week, I will not shop at this location again. The register was closed and only the self-checkout was open. Some lady was struggling to figure out how to pay for her items and I'm not kidding, three of us were standing in line for over 5 minutes while that woman dug around in her purse for more money. I was tempted to pay her bill just so we could all check out and go home. Finally I went up to the counter and rang the bell. I hit it hard & several times because I could hear staff talking in the back and knew they were completely unaware there was a problem up front. Finally a staff person came up and helped that poor lady. Then she opened the register and took the next customer. As I was checking myself out, I heard that staff person complain to a customer that she didn't like being summoned by the bell like that. Well you know what I don't like? Whiny staff who don't pay attention to the customers. I work 2 jobs, one of which is retail. If I spoke to customers like that, or left customers to fend for themselves, I'd be fired. There are other locations for Dollar General. Skip this one.
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April 2023 by Ryan Rickley
Dollar General shouldn't allow anti-democratic repuglicans to constantly pollute other customers ears with their Political Propaganda. Fox news has been proven to be a web of lies, hence the Billions of Dollars in Lawsuits against them. People that are spending their money at your store, should be able to do so in peace. Customers should start calling the police for them causing Disorderly Conduct. If it keeps happening I will.
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February 2023 by Mike Brenner
Phone line is always busy. I understand times are tough for finding good honest hard workers but come on, answer the phone, I am a regular and I'm having a very important FedEx package delivered to this exact store. I forgot to leave my number but left my name with the older manager who promised it would be left in "Her" office, I don't wanna rate a decent dollar general store so low only because they can't afford the time to answer the phone or purposely leave it busy.
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December 2022 by Summer Keiper
I’d suggest not posting false hours on the eve of the largest annual holiday. It’s frustrating when you need to purchase something only to find out the store is closed despite the sheet of paper on the door clearly stating you’re open until 10 pm Christmas Eve. Otherwise, like the staff here and it’s generally clean and well stocked.
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December 2022 by Amanda Aulito
Literally the worst dollar general in the Poconos. Hours are different week to week, sometimes they just close because they want to. The isles are hard to maneuver because there’s always, and I do mean always, unpacked stock waiting to be put away. When you finally do find 1 out of the 10 things you went for, you have to wait at the checkout for someone to finally show up and help. Corporate needs to fire everyone and rehire people that actually want to work.
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August 2022 by Cynthia C
Honestly I've came to this store for a while the past few years and it just seems like there's New Management or the old manager is slacking, because a lot of shelves are not stocked like they used to, a lot of items are not where they're supposed to be. I live closer to this store but would rather travel an extra 10 minutes to the store in saylorsburg because it's always stocked and if you need something it's there. It's just frustrating because this store is 2 minutes away and when the cold/winter comes I'd like to drive here and get what I need instead of having to drive farther because this store is empty.
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April 2022 by Bonzo Brinkley
This store is just out of control. Shelves empty carts with boxes piled up all over the place. It's closed for who knows what reason without warning. It's dirty and you can almost never find anyone at the register. Why is this store even open?
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October 2021 by gavin newton
This DG is in a great location and is right near where I live. It also has a good variety of items.But over the last 2 weeks it has been closing early or its not open at all. It is getting ridiculous. Please update your hours and stay on a schedule. It seems like the hours are changing regularly.
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September 2021 by Emily DeAngelis
This DG is almost right next door to where I live. I could walk there if I had to. They just remodeled the store and its very nice. Honestly this is my favorite DG out of the million that popped up around here. Cleanest. Friendliest staff. They don't have unputaway products lining the isles like others I've been to. The staff doesn't seem to hate their jobs like most of the DG's I've encountered. They rarely have extremely long lines like the one in Effort does with only one poor cashier on the register. If someone isn't present at the register bc they are stocking they have a pig to squeeze kinda like having a bell. A little unconventional but better than hunting down an employee to cash you out. Kudos to this DG for being one of the better once around this town.
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May 2021 by Rachel Pellot (Tali)
Very messy store. Shelves are bare or a mess, things in the middle of the floors, boxes just piled anywhere.... Employees are helpful and nice when you can find someone.
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March 2021 by Amanda Butts
The staff is always so friendly at this location!
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March 2021 by Dope Dosage420
Great customer service and Isles are nice and neat
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February 2021 by Ana Garabote
Love this store! Always has great savings, highly recommend!
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February 2021 by bev lambert
Items for Spring crafting are in.
