Pocono Pool & Spa LLC, located at 1507 North 9th St in Stroudsburg, Pennsylvania, is known for providing excellent service and a wide selection of pool and spa products. Customers praise the business for its professional and helpful staff, with many highlighting their positive experiences with employees who are knowledgeable and responsive. The company offers a large Hot Spring hot tub showroom and the opportunity to test Finland's Finnleo Saunas firsthand, making it a great place to shop for backyard relaxation. As an authorized Hayward Dealer and Service Center, Pocono Pool & Spa supplies a full range of pool pumps, filters, heaters, parts, and grilling supplies like Big Green Eggs. They also carry premium BioGuard products to help maintain clear, healthy pools and pristine hot tubs. Customers appreciate the company's dedication to customer satisfaction, with one noting the staff's willingness to answer questions and explain procedures thoroughly. Despite some past concerns about staff knowledge, recent reviews highlight improvements, especially praising employees who go above and beyond, such as knowledgeable installers who take time to ensure customers understand their work. The team handles pool liner installations, water hauling, and other services efficiently and professionally. Overall, Pocono Pool & Spa LLC is regarded as a trusted destination for pool and spa needs, offering quality products, expert advice, and attentive service for backyard paradise creations.
I am so very satisfied with the service that Pocono Pool and Spa offer to Me. Thank you . Great people to take care of my pool .
July 2025
I’ve been working for months with Dan for the purchase of my hot tubs. From my very first interaction over the phone, then in person, he and the company have provided excellent customer service. They are very responsive, and so helpful. I’m so happy I made the decision to purchase from them.
August 2024
These people are awesome. Very professional extremely helpful and my pool is Crystal clear. I would give a 10 star ⭐️ if I could. Thank you ?
