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February 2023 by ORO
RAHHHHHHHHHHH
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September 2020 by Matt Johnson
Order was not received. Horrible communication. Does not reply to emails and phone number is not in service.
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January 2020 by Bryan Evans
Ordered sprockets and chains in October, spoke to them several times trying to get my parts I spent 300 on. Went they holidays and called several times to find out the number is disconnected. My CC company will not do dispute since it’s over 60 days, I’m pissed and will never order from them again! Also being in the road racing scene, I will tell everyone that will listen! You want the review removed send me my parts and partial refund!
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January 2020 by Jim Gilpin
I wanted to order a $400 snowmobile ramp and I tried to call them for expedited shipping, but the phone number didn't work. Moved onto the next vendor.
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December 2019 by Mike Jones
Awesome to deal with! Fast shipping
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September 2019 by Danny Lugo
Riders beware !! Both parts and customer service are garbage.. you have been warned AVOID !!
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July 2019 by Douglas R. Sundquist
Awesome service, just picked up my boys fly bmx helmets came in fast and they be ready to race for the weekend!
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May 2019 by Hong Kian Koh
Please do not support Business which disappoint consumers. Order a brake line in Jul 2018 and till date May 2019 nothing was delivered.
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December 2018 by Byron McDonald
2 months later... No product, no shipping info or replies to multiple attempts to contact.
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December 2018 by Matt Gardner
great guys,great service!!
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December 2018 by Andrew VanDorn
Great online distributor, will sell at the shop if you stop by. Good for pretty much anything on and off-road, motorcycles,4 wheelers, utvs, side by side, snowmobiles, bicycles. And more.
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October 2018 by Daryl Belcher
Bought steel lines, showed up with incorrect fittings/lengths. Spoke to Jim, provided correct lengths and pictures of stock lines to have correct lines sent. Radio silence, sent back lines, waited almost three weeks, no response from text/email and number was out of service. Called the fax number and got through to request refund. Was told I would be refunded that day and it's been over a week with nothing. Having to dispute the transaction through the bank to get anywhere.
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August 2018 by Facebook user
Great price , great people
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August 2018 by Daryl B.
Ordered brake lines on a stock Bandit, had wrong banjos and some lengths incorrect. Gave them corrected measurements and was told they would send new lines first thing. Sent messages a week, then two weeks later, no reply. Sent them the lines back, no reply. Called after three weeks, phone was disconnected and Jim's cell was unavailable. Sent e-mails to HEL USA and Moto-Heaven requesting refund, no reply. Called the fax number and was told by Colt that they would issue a refund that day and 5 days later, still nothing. Now I get to dispute a transaction with my bank.
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August 2018 by Dale Sutton
We rock HEL brake lines on everything we own. Best in the business for lines, sprockets, or what they carry. If the name HEL, Thrust, or Moto-heaven is on it, you better believe it's quality.
