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August 2023 by Nissa Freeze
In December 2022, I went to the Sunbury location looking to purchase a new dishwasher. I settled on a Frigidaire model ,and the salesperson was helpful. About 4-5 months later I began to have issues with parts melting, at one point filling my kitchen with smoke. A google search revealed this was a common issue ( check melting frigidaire dishwasher control arm). I called their service department, and the repairman confirmed this is an issue with the model. He had no explanation as to why I was not made aware of this and why no attempt was made to fix the issue since they knew they sold me this dishwasher. They outsourced me to another repair agency since my unit was under warranty. That repairman could only offer hours during my work day, requiring me to take time off, and did not arrive on time anyway. He did not bring parts to fix the issue, stating he would order them. I called the company a few weeks later after I received a box but no phone call. I was told the were still waiting on a single part an had no idea when it would arrive. I called Beiter's service department again, and received no answer on when they may be able to get the parts. They made no offer to replace the dishwasher. So now, several weeks into this process, I still have no working dishwasher, after they sold me one with known issues, and no answer as to when it will definitely be repaired or replaced.
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August 2023 by Barry Winn
Awesome place to shop. Had a great experience at Beiters. I have nothing but good words for Nick who was very helpful in every thing I purchased. Thank you Nickolas
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June 2023 by Robin Deeter
Excellent selection of furniture and we found the perfect power lift chair! Super nice sales folks and prompt delivery set up.
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February 2023 by Stacey Chapman
The whole process was very simple. Salesman was super helpful.
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July 2022 by Philicia Peters
I have nothing but positive things to say about this establishment. My Mom was looking for a new refrigerator and we called ahead of time and the sales lady was very helpful. She measured for us before we made the trip. The process was easy and everyone was polite. The delivery people were extremely nice. They were on time and very careful. The whole transaction was seamless and I highly recommend them.
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July 2022 by mary leshinskie
Did a great job in finding the exact refrigerator I wanted and needed. Delivery went very well. Very pleased with the entire experience.
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June 2022 by Bill Mettler
Customer service is great!!
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June 2022 by Mary Wieland
Visited a number of other places before returning to our local Beiter’s in Sunbury. Next time I won’t waste time checking other stores. Great customer service, great selection & reasonable prices. Delivery was quick and easy. Thank you!
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May 2022 by Bob Welby
Extremely helpful and caring. Jess was so considerate and honest. Would highly recommend.
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April 2022 by pimpernelsmith1949
We purchased several appliances from here in recent years. The latest was a washer. Steve Lenig in sales was extremely friendly, knowledgeable and professional. Delivery was when promised and also professional. I will continue buying from this company when needed again. Five Stars!
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March 2022 by Chris Peet
Bought a power recliner and the control quit after a only a month,had to order a new one and after 3weeks got the new one and installed it. After 1week THAT stopped working. They said they were sending someone to fix it,weeks went by and finally the repair guy came and said parts need to be ordered.!Now weeks have gone by and its now march and STILL have no workable chair. I wanted a new chair but oh no i feel like iv been shafted. I will never buy there again. I use to think highly of that store but3 months of nonsence i don't anymore!
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January 2022 by Linda Fredaddark Boyle Kornaski
Friendly fair service we always did like your store…
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October 2021 by Audrey Knepp
Excellent customer service. We bought a sectional , the one piece had a defect. We called them, they ordered and delivered a new one. Delivery guys were professional , respectful and friendly.we love our new furniture.
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August 2021 by Adam Wolfe
We bought a dryer that was on sale from beiters on July 2nd. It got delivered on July 14th.The delivery crew is an absolute disgrace. They showed up at my house cussing and swearing about their jobs, and then did not even want to do their jobs during my delivery. They refused to use the hand truck, which made their job harder than it had to be. Then decided to tell me the dryer would not fit through my door, which a dryer the exact same size came out of less than 24 hours earlier. They left my new dryer set in the backyard, took some pictures, and left.I should have just waited the extra few days for Lowe's.
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August 2021 by Myron Mummey
Staff are very friendly and knowledgeable. Offer many brands and styles in a huge showroom with good pricing. No pressure sales.
