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November 2023 by Jing Lin
I have ordered so many ice cream cakes here. Never a problem. Until my custom cake wasn't there at pick up. They either never made it or someone picked it up...who happened to have the same name?I had to take a ready made cake with an additional ice cream pie for the price of my custom cake. I was told they will speak to the store owner about compensation but it has been 1 week and never heard back.
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November 2023 by Autumn Gonzalez
Shareese (May of spelled that wrong but I apologize!) was super helpful and understanding with my order. I called this store in hopes of finding an ice cream cake and he was sooo nice! 3 other local Baskin Robbins stores turned me down in the rudest way possible even though I could still place an online order for the cake I was looking for. The other stores told me that if I placed the order they were going to call and force me to cancel it (which is absolutely absurd to me) some of the stores even had their doors shut so no one could come in. Shareese was so nice and helpful and even offered me a free coffee for my troubles and I still got the cake with a smile from the other employees there! That’s what I call awesome customer service and spreading holiday joy!
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September 2023 by Jodi Eisenberg
They had very few toppings, and were out of several menu items.
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August 2023 by Tejung Gloria Li
American ice cream is really the kind of sweetness that will cause diabetes if you eat it...it's terrible
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July 2023 by Jennifer Lundell
Great place to order custom made photo decorated ice cream cake! Very friendly service and clean store. Will come here again for day trip with my fiancé!Thank you for making his birthday special! He LOVES his birthday cake!!!
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July 2023 by Trevor Renshaw
Only been to this Baskin Robbins once but I had a very enjoyable experience. It’s connected to a Dunkin’ Donuts so it’s not a full ice cream shop but they have most of what a full Baskin Robbins would have. Their premium hand dipped ice creams of a great variety of flavors, ice cream cakes, and more. Very good ice cream.
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July 2023 by RITA LIN
Staff were very attentive , nice, professional but I thought the prices were a bit high. They charged $4 for 1 scoop of ice cream on a cone ??and $8 for a medium shake ?. They do have a variety of ice cream flavors and options to choose from. It is combined with Dunkin so that it a bonus if one wanted an iced coffee ☕️or some donuts ???♀️.
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April 2023 by Asuman Okman
Staff were very nice and helpful.
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March 2023 by shusha xiomara
Pictures below that's how my Baskin Robin's arrived when I ordered on delivery they didn't close or cover the banana split fine and it went all over the place
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January 2023 by Tyler L.
I ate the ice cream up too fast I forgot the picture, but the butterscotch blondie was absolutely fantastic, I ate it up very very quickly and it filled my tummy up lots. I would definitely recommend anyone try it!
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December 2021 by Anastazia Rose
Always out of everything
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October 2021 by Erin Michelle
Love Baskin and Robbins!!!
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August 2021 by SomeDay Now
I never thought I'd say this about ice cream, but this ice cream was disgusting. It went down the drain as soon as I tasted it. The toppings were stale, the ice cream tastes like it is 50 years old, it's gross.
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July 2021 by Tracey Hill
My daughter 12 th birthday, she loved her ice-cream cake!
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May 2021 by Donna M.
I ordered a cake from this establishment. I gave very explicit orders about how the cake should be, and was assured it would be made to my specifications. I subsequently got a phone call from the manager to check on what size I wanted. When I got my $40 cake hometown serve for a special occasion, we saw that the cake was exactly the way I did not want. I further discovered that the "manager" had changed my order. She had crossed out my specified order and changed around ( the hand written receipt was attached to the box). No one would eat the cake. I had no dessert for my daughter's birthday party. The company will not refund my money. Beware this store.
