Agency by the Mall - Tags & Insurance is a trusted, independent business serving Pennsylvania residents since 1980. Located across from Springfield Mall, it offers a range of services including PA auto tags, title transfers, and replacement plates. The agency also renews auto and truck registrations, PA IDs, and driver’s licenses, with a notary available daily. Customers consistently praise the friendly, professional, and helpful staff, especially highlighting the exceptional customer service provided by team members like Kathy and Joe. Many reviews mention how the staff listens patiently, answers questions without judgment, and makes the process quick and easy. The business is known for its fast turnaround times—often faster than other agencies—and for providing fair, reasonable fees. Customers appreciate the welcoming atmosphere, especially those dealing with stressful situations like stolen license plates or first-time transactions. The staff’s kindness, professionalism, and efficiency turn potentially overwhelming tasks into simple, stress-free experiences. Overall, Agency by the Mall is highly recommended for its helpfulness, speed, and genuine customer care, making it a convenient choice for residents needing vehicle tags, titles, or other related services.
I recently had to transfer a car from another state, and the entire process was incredibly smooth and hassle-free. I highly recommend this business for all your auto tag needs. Joe was incredibly kind and friendly throughout the process!
April 2023
Completed a car title transfer here. Joe was fast and very helpful. I would definitely recommend here.
September 2022
Very efficient, helpful and patient. Thanks so much.
