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March 2024 by Neil C
Elevator was not working. And they gave us a third floor room. And no discount was offered. And we were not told ahead of time that the elevator was broken. I won’t be staying here again. Based on other reviews, it looks like the elevator has been broken at least twice in the last two weeks.
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March 2024 by Carmen DiBartolomeo
My sister who has MS checked into this hotel last night. As she has difficulty walking (using a cane) she discovered when she checked in that the elevator was out and that they would expect her to walk up one flight of steps as no other rooms were available on the ground floor. As this was not an option she asked for a refund so she could look elsewhere. The agent at the desk did not seem concerned about my sisters' disability and refused to give her a refund. She even insisted that she go to her car with her overnight bag and move it. Not Nice! My sister then refused to leave until she was refunded and sat on the lobby chair until a manager was found. The insensitivity shown by the staff at The Inn at Swarthmore was very upsetting to her and to her family. We will not be staying at this hotel again. A real letdown.
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March 2024 by Bennett Magee
Massively annoying. Only one elevator that was out of order, and no drinks or vending at all. Bring water if you want something to drink. I’ve stayed at places half the price that are nicer.
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February 2024 by A B
Elegant, upscale atmosphere with a cozy fireplace, fantastic bar and a fresh and delicious menu. Perfect for breakfast, lunch and dinner. Excellent service. A great place to meet with friends, business and special occasions.Rooms: Large, elegant, clean rooms. Great for business or college visits.Nearby activities: Swarthmore, Media and Philadelphia all offer a wide variety of shopping, restaurants and entertainment.Safety: Extremely safe, well lit, both town and college campus patrolled.Walkability: Walk to Swarthmore and train to go to further destinations.Food & drinks: Excellent food at the Broad Table Tavern and upscale bar with speciality cocktail and appetizers.Noteworthy details: On the grounds of the beautiful Swarthmore College campus.
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January 2024 by Michael Miller
The food was great and it was only rivaled by the service. Clean environment and ample parking. Stop by if your rolling through
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January 2024 by ed hunter
To the management,Your shower structures are poorly done. Having to reach around the glass frame to access the water control is ridiculous. Most problematic is that the glass frame is not wide enough to prevent water from splashing on to the tile floor which is a major hazard for slipping. Water splashes 18 to 24 inches out of the shower structure and if someone forgets to put down a shower mat there can be a real problem. Someone falling at this location has no chance of catching themselves and is going to land on a very hard, unforgiving surface.Make a change before it is too late.Noteworthy details: To the management,Your shower structures are poorly done. Having to reach around the glass frame to access the water control is ridiculous. Most problematic is that the glass frame is not wide enough to prevent water from splashing on to the tile floor which is a major hazard for slipping. Water splashes 18 to 24 inches out of the shower structure and if someone forgets to put down a shower mat there can be a real problem. Someone falling at this location has no chance of catching themselves and is going to land on a very hard, unforgiving surface.Make a change before it is too late.
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January 2024 by Earl Varney
Didn't stay at Inn-- just had dinner there
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December 2023 by M Hetzel
Went with two friends and all went well. We went and enjoyed a long leisurely
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November 2023 by John Maskornick
This is a very well appointed restaurant in a very pleasant setting at the edge of the Swarthmore campus. The service is excellent and the food is very good. Of note is the extensive draft beer selection. Overall it presents a pleasant and enjoyable dining experience. We live in the area so I can only speak to the quality of the restaurant.Food & drinks: See my comments above.
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October 2023 by Liz F
We checked in for wedding and our room was dirty. The glasses by the sink had lip and finger prints on them, the sink had toothpaste on the counter, and the lotions bottle was empty, greasy, and gross. It was late and luckily I had my own cleaning products with me to clean the room myself. When I addressed the issues in the morning the lady at the desk was uncaring and just said I will tell housekeeping. This is not what I except for the cost of this hotel.Honestly, this has been the worse hotel experience I have ever had in my life and why I changed the review to one star. Glasses were left in our room, our fault, we were told they had them but they would not mail them, so we had a family member go back to pick them up and then the glasses could not be found. I was told they would call me the next day when someone that knew where they were came in. Never heard from them after 3 weeks and it is not worth dealing with the staff or this hotel ever again to get the prescription glasses back.
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October 2023 by Eric Kim
Tyree really great service. Also Karen helped us book another night in the morning A+ service — my angel!
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September 2023 by Randy
Not worth the price. Room had various remnants of previous user still visible. We requested a top floor one, 3 wks prior, instead we got bottom floor by elevator, making for noise there and noise from ceiling,from the late ? person whose room we should have been in, instead.Walkability: Streets easy to access other locals on foot
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August 2023 by Trey Qi
The location is great for visiting Swarthmore and Philadelphia (train station nearby). The price is very reasonable, and love the room decoration (simple, functional, and not flashy). In addition, there are 3 charging spots in the parking lot.
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July 2023 by celeste golub
We always go there to eat the food is pretty good but our server is amazing!! We always request ZOE when we go there! We have the most pleasant conversations and she always goes above and beyond with our orders and weird requests.
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July 2023 by James Ewing
Nice clean and comfortable hotel and restaurant at Swarthmore College.Food & drinks: Restaurant is nice. Not cheap but decent food.
