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December 2023 by Michael P.
Everything was in order and easy to see the items on the shelf. Very neat and put together store. Enjoy shopping in thid cvs, great customer service. Very friendly.....
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November 2023 by Snow
They are letting a crazy psychopath ( black hair orangish skin ) now hides it with make up she steals from cvs. Stold tons 2 yrs ago. Robs disabled sr citizens . Tells cops they are crazy when reported so " don't pay any attention" if you want make up, tell her, she will get and sell it cheap stolen from cvs. She listens at doors,if she thinks you are asleep will open your deadbolt. Has a partner, a male. They watch, tip each other. Cops know She has multi personalities, be very careful!! A psychopath . They open ANY deadbolt and any mailbox.
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November 2023 by Brian
It's incompetence and unprofessionalism had a terrible marriage and an even worse child that child would be CVS on Church Street.It all began on a sweltering hot summer day in the country like town of Swissvale. I was warned months prior to stay away from this specific CVS due to scrutinous eyes of over the hill pharmacist and bougie pencil like pharmacy techs. I felt that I could handle them I could handle anything. Well it seems they turned pettiness into an art form. According to corporate the lead pharmacist has been reported to other separate times for being unprofessional abruptly irrational and taking pharmaceutical red tape personally both to her and the patient. I agree the behavior changed completely over there. They made my visit seem like I was a prisoner trying to get some illegal narcotic when I never even was on any narcotics.Bottom line, Go to the next pharmacy.End.
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October 2023 by Miranda Cornman
They filled a script of mine but when I picked it up the entire bottle was powder! They refuse to fill it when I got upset n said loudly it was their fault the pharmacist hung up on me! Worst pharmacy ever!
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September 2023 by Alex Friedman
They cancelled my covid shot without notice and gave me a flu shot instead. Avoid.
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August 2023 by Andy Motto
After receiving a text message saying my RX was ready, I drive to this store at 4PM only to walk in to find the pharmacy closed. Nothing posted anywhere, and behind the locked gate I see 2 people working back there who say “we’re closed the rest of the day” - not the first time that the pharmacy (at this location) was closed when the posted hours say the pharmacy is open. Store manager said that I could go to another CVS if I needed it today - which means more time/gas to drive to Monroeville and wait while they fill it. So I asked for a number to file a complaint. Another waste of time calling corporate - again I’m told that I could drive 10 miles to another location. I explain that I don’t want that inconvenience, what about delivery? Oh, delivery has an extra charge that we won’t waive. Maybe if CVS hadn’t closed the Wilkinsburg and McKeesport stores, this one wouldn’t be so overwhelmed & maybe the pharmacy employees would come to work.
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July 2023 by Tara Sherry-Torres
The correct hours are not posted and they are not very accommodating to customers. Management should do their job and make sure the correct hours are posted in a place where everyone can see them. Most of us don’t have the convenience to be coming back and forth to the same place in order get their medication. Not a happy customer.
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July 2023 by Sam Barnhouse
Over the last 6 months, this location has been closed for:6x - Random no reason1x - Power outage2x - Employee shortageAnd these are just the times that I need to go to the pharmacy. If you need prescriptions, avoid this location like the plague. Unreliable, untrustworthy.
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July 2023 by James Hallas
Closed at random times. Three different signs list three different closing hours, and calling the store number simply says the store is closed. No actual definable proof of when the store is open. Also, all mentioned signs are printed out and stuck to various surfaces inside and out of the store.Place also looks (from the outside) to be in dubious condition. Do not recommend.
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March 2023 by Joyce Reis
Swissvale store is adequate. I only go there to pickup specific items for friend that can not be obtained elsewhere. I personally resent that the Wilkinsburg CVS was closed. I can only get to Swissvale store when I borrow a car, bus route is ridiculous.
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February 2023 by Matt Stavinga
Super frustrating that the google hours don’t match the store hours. AND tonight they had a handwritten sign that said closing at 9PM, but doors were locked at 8P. This has happened to me multiple times
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February 2023 by Niki G.
They overcharge and it takes them forever to look up insurance stuff, they are rude, and don't ask them any advice. It's sad, because it used to be such a good pharmacy!
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September 2022 by Kathleen Carr
I’ve tried calling this pharmacy multiple times and sit on hold for 30+ minutes with no answer. I have also gone to the store multiple times to pick up my prescriptions and the pharmacy is randomly closed. This has happened mornings afternoons and evenings I have no idea when I can actually get my prescription. I had been using the one in wilkinsburg but they closed that one and transferred everything to this location and it’s freaking awful.
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September 2022 by Brittany Wright
They're always closed before they are supposed to be. It's currently 8:05p on a Saturday night and their doors are locked. If the hours have changed or the store is having some sort of technical issue, post a note. Inform your customers. This is extremely unprofessional and I'll be calling corporate on Monday.
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September 2022 by Benjamin Krokosky
Hours on door and on Google say open until 10:00 on Saturday night. Went there to get cold medicine for sick kids and arrived at 9:05pm - locked and empty. I get it’s hard to find people but if you’re closed, let people know.
