U-Haul Neighborhood Dealer

Truck Rental
Hours: U-Haul Neighborhood Dealer provides a range of moving services, including truck, trailer, cargo van, and pick-up truck rentals for local or one-way moves. They also offer shipping boxes, moving supplies, and U-Box containers through online reservation. Customers generally have a positive experience at this location. The check-in process is quick, and the staff are helpful and professional, answering all questions. The facility may appear smaller from the outside, but it has a nice size inside. While the selection of truck sizes may be limited, the staff are willing to accommodate customers' needs if possible. However, some customers have faced issues with the staff's competence and the rental process. One customer reported that the staff member had no idea what they were doing, resulting in a lengthy and frustrating experience. The staff member also made unauthorized changes to the rental agreement and charged additional fees, which were difficult to resolve. Despite contacting customer service, the refund process was slow and problematic. Overall, the U-Haul Neighborhood Dealer offers a convenient and generally satisfactory moving experience, but customers may encounter occasional issues with staff competence and the rental process.

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