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March 2024 by Michael
I've had nothing but excellent service. Place is always empty cause they get people in and out quickly. They are very pleasant and they give me the bills I always ask for without a problem. I always get the same teller and she is a sweetheart. Can't remember her name , but will post it later. She sits at the 2nd window from the left.
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March 2024 by Justin Bellamy
Needed an ID to change 20 euros to dollars. Why
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December 2023 by Roger Fisher
Always handle mine quickly and professionally
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August 2023 by Carlos Rivera
Very helpful people.
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July 2023 by Nelly Perez
Walked in today to withdraw an amount. Felt attacked by Maria. Back and forth with her about large bills requests. Her co worker Tamara jumped in front of others customers and interrupted my conversation with Nick the manager. Ended up closing my accounts because of the back and worth with the initial teller plus the rude co worker. Seems like they won’t be accountable for their unprofessionalism. Very poor customer service. I will be calling customer to complain and hold this branch accountable.
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May 2023 by Steven Reul
I called corporate headquarters, I called the call center, and I called the branch for PNC to no avail. PNC made me change my account from a regular checking account to a spendwallet. Not a good idea. PNC has no heart, they lie and they take your money at their own discretion. If you are not wealthy, walk away.
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April 2023 by Theresa Smith
Always try to call in, they put me on hold for a rep, then hang up my call after a couple minutes. I never get to speak to anyone. Guess I have to make a trip out to the location for a question that could have easily been relayed over the phone. Branch is terrible.
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March 2023 by Lynn
Thank God this is not my normal bank. They are terrible. Love my Blakeslee branch and if they were anything like Tannersville I would change banks.
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March 2023 by Arfken Arfken
Worst customer service in all my banking. This branch is the worst. They need new or more training or a wipe out of management and start over.
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November 2022 by Kimberley Z.
Love this PNC branch. The tellers/staff are all friendly. I've never had an issue here ever and I've been banking here a long time. Everyone is very professional. What more could you ask for? I definitely recommend this branch.
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July 2022 by Gary Indiana
PNC in Tannersville never had a problem with them always helpful with a smile. And the security of PNC IS WOW!!! Very good
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February 2022 by From CA to PA
Very helpful staff.
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August 2021 by Chris S
I was in shock at the EXCELLENT customer service my son and I received yesterday. I looked at my son when we walked out and said, "You just experienced some of the best customer service I have ever witnessed in my 47 years." We went in to open a Student Virtual account and our representative, Gina, was amazing. She was thorough and took the time to explain to my teenage son the intricacies of starting your financial report card. She was personable and professional. Everyone at this branch welcomed us with a smile. I would definitely recommend this bank.
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April 2021 by Pedro Zayas
Was on the phone with, and dealt with Tara, had to hang up. I couldn't get through the call, she was rude and interrupted clearly trying to rush me off the phone. I'm sure you very busy Tara at the Tannersville PNC.
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March 2021 by Kimbo slice
The ladies at this place are TERRIBLE. I will never go back. They were not helpful. They were insulting when all I wanted was a withdraw slip. I felt like I was being judged. I had my ID and all my information. I felt like I was being interrogated by the police. At the end of the transaction they both gave me some snarky sarcastic smile, as if to say don't come back. I was calm, polite, and friendly even though I shouldn't have been. The PNC bank in Stroudsburg is where I normally go. That whole staff has always been helpful and friendly. This Tannersville staff is just plain awful. As for PNC Bank. I love PNC. The bank has always been good to me and I've been with PNC for over 15 years. It puzzles me how a great company like PNC would allow such nasty ladies to work there.They need a secret shopper or something.
