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February 2024 by Wendy Fleischman
They have been the most caring place to take your animals. So sweet to my boys. And the pet care wellness program is well worth it.
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February 2024 by F Durand
The most kind staff I can not get over how much everyone at Banfield truly cares about the animals.
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January 2024 by Katie Gladish
I am very upset and confused. I have been dealing with a mass my dog had on his back since July of 2023. I was there twice for the same thing and it cost me over $200 each time and they basically did nothing. I had another appointment in the beginning of January for it to be surgery removed and they canceled that and rescheduled for end of January. So i took him in on a tuesday for surgery and by Thursday the wound had opened up. So i called them and they got him in and was there from 9am til 530 pm. He was never taking out to go to the bathroom, he had lost his voice from barking so much. They put staples in to seal half the wound and wanted more money again. They told me on the phone the dont guarantee there work after you leave there hospital post surgery. I am very upset that my dog has to suffer all day and all they cared about was money. To top it all of they greeted me with saying hi what is ur name and dogs name. So i provided that info and then they said this is how much you owe. So sad how less they care about there animals and much more about the money.
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January 2024 by November Rain
Closed when the website, Google, and sign on the desk all said they were open.
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January 2024 by MIDGARD VIKING
Went there for my two cats the staff was kind and helpful and always answered any questions I had 10/10 would not want to take my cats there again but if I had to I would.
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December 2023 by Alicia Cabrera
The DR, Assistants, and front desk are always so helpful and knowledgeable. They are very fast and efficient at the front desk, but will take the time to address any concerns you may have. Love Banfield and their wellness plans!
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December 2023 by Siva Venkadesh
I had an appointment at this location, but when I went there it was closed. My dog had to endure pain for an additional 2 hours before I took him to an emergency vet.They were quick to send me an email asking to add a payment method before my appointment, but they failed to notify me the location was closed or my appointment was cancelled.I am never visiting another banfield.
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November 2023 by Michelle Brooks
I take my pets here all the time for vaccinations wellness checks and illness I’m very happy with the service I have received
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October 2023 by Christopher Cross
They are such kind people here. They helped us in every way they could. Claire was certainly empathetic to our situation and gave us all of the time we needed while there.
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October 2023 by Abigail Kimball
My cat got out and was lost for 10 days before we managed to trap him. When we got him back he was very skinny and I knew he needed to be looked at ASAP. Even my own clinic couldn't fit him in, but this Banfield, though busy already, graciously squeezed us in. It was a long drive from home, but worth it.We were there about 2.5hrs and they had to take him in the back a few times for everything but did blood work, pulled multiple ticks off him (some very tiny and he is very fluffy-unfortunately he wasn't wearing his seresto collar when he got outside), cleaned his ears, gave him SQ fluids to help rehydrate him, updated his rabies vaccine (I couldn't remember the date of his last one, so better safe than sorry!), caught the beginning of a URI and got meds for that, gave him some Rx urinary food he's usually on to keep him happy, poor little skeleton, AND, through his blood work, realized he is hyperthyroid... but just very early in the disease because he hasn't even been showing symptoms at home yet. So we got a Rx for compounded meds to start him on and a plan moving forward. I completely forgot at the time, and the vet didn't mention the option of radiation therapy for hyperthyroidism (look up Radiocat), so I was a little annoyed getting home and realizing that hadn't been mentioned. But Dr Moffitt knew I am a vet tech and so probably knew I am aware of that treatment and was just getting me the medication to hold us over while we figured things out. It was a lot of stuff going on, after all.Sabrina was the tech assisting Dr Moffitt with our case and she, along with everyone else who cared for Francis Bernard, our kitty, was very gentle and calm with him. Exactly what he needed as he grew up feral and is still jumpy, even without having spent 10 days outside hiding who knows where.I think the receptionist was Britt, and she was also very helpful and kind.I also saw a former coworker, Kirsten, a fellow Certified Veterinary Technician, who transferred to this location, and was very happy to see her because I knew if she was working on my cat at all in the back, he'd be getting great care.We're very appreciative of everything everyone did for our baby, even though they were so busy already. ?Pic at home, two at the doctor's (husband was able to calm him the best in between treatments), and finally back home on the couch where he belongs!
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October 2023 by Misha Kozikowski
Today I visited the hospital with my mom. During our visit, we received the unfortunate news that our pup was full of cancer and we had to make the decision to humanely euthanize. I just want to commend the techs as well as the doctor that we interacted with - today was a BUSY day and I used to work in the vet med field, so I know how difficult it is to be present when your mind is going in so many different directions. The technicians as well as the vet (unfortunately, I didn't catch anyone's names) were so kind and had the absolute BEST bedside manner. Thank you for making this as easy for my mom as possible - Bella was her best friend. It truly means the world to me that you took the time to speak with her and let her know that her decision - whatever it might be - was the right one.
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September 2023 by Danyell Devich
They are good with my kitties and try and squeeze them in even when they have a fully booked schedule. They put the well being of your pet first. I appreciate that they always follow up with you in the days and weeks after care to make sure they are improving and feeling better.
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September 2023 by Mark Rogozinski
We pay monthly for a wellness program for 12 months no matter what you are stuck with the contract and it says unlimited office visits but good luck trying to find an appointment..
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September 2023 by Justin Errett
I took my dog Toby up there to get his Nails trimmed today his appointment was at 4pm they checked in 3 other dogs after him the three other dogs was in and out we sat up there for an hour i was so upset that we just got up and left if they were going to see the three other dogs before Toby then why not make him a later appointment time or even reschedule him on a different day It was so unprofessional for that even happen I mean they could have trimmed his nails in like 5 minutes or so
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August 2023 by Alan Bussard (Buzz)
Took my dog there several times. Every time I took him they said he had worms in his poop. The very next day I took him to another vet and guess what no worms.
