-
April 2023 by Jordon K
Fast, friendly service. Everyone there is very helpful.
-
October 2022 by Dave S
Staff is friendly and knowledgeable of their loans and rates. I like the spacious parking lot and lobby area at this location.
-
March 2022 by D S
Staff is friendly and knowledgeable of their loans and rates. I like the spacious parking lot and lobby area at this location.
-
April 2021 by Mickey
Drive thru windows are always quick and efficient. The one in Harmar is my favorite. I never have to add time on my travel when I need to stop on my way to somewhere! Great job everyone! Keep up your great service:)
-
June 2020 by DeShundra Houston
Already made my comment. I feel my name is the reason I never received a return call in 2 weeks. #DontJudge
-
August 2018 by Tiffany Wilson
I never had an issue with this bank until today. I walked in and the gentleman was talking to a customer, so like any other person, I went up to the next two windows that were open, where two female employees were talking to each other. An old lady named Karen very rudely said, “Uhhh, you can see him?†And pointed to the man who I passed up from the start. She was very nasty and made me feel as though I were a bother. No customer should ever feel like this. Boo Karen.
-
May 2018 by Michael K.
When a family member was passing from CANCER! This bank assigned a family member to the power of attorney that was not requested to be on.. When sought to correct, this bank escalated things to the police in order to prevent correction. This attempt failed from the bank with the police because they had no right to assign anyone to a power of attorney that was not requested to be included on a power of attorney. The result was the son getting barred from the bank for life because he asked why the bank did that. The bank had no sympathy for the family member and only took actions in their own interests. Such as banning the individual for life from the bank when the person asked why they did something that they are not allowed to do (unless banks can assign anyone to anything they like First Commonwealth Bank did..), This bank is getting away with whatever they want too. The assistant manager's name was Angie out of the Delmont branch and manager's name was Wendy. Also, general manager made a further decision to close all accounts including son's business account who banked with establishment without any issue for 11 years. My name is Michael Kokolis and this is all true. This bank and all of its corporate managers where aware of the events. This bank simply protected the bank by banning the son and took actions to the local police, Delmont Pennsylvania Police Station, when the son was just trying to simply find out why, how, and what gave them the right to act in the manner that they did. And after all the bank will not stop emailing the son, for over a year, offers to do business, when the son is banned from ever doing business with them. It's really sicking. This bank has proven to the son that they can do whatever they want to him, answer no questions, and still harass him with emails inviting him to do business with the bank that has banned him form ever doing business with... Michael Kokolis (724) 771-6195
[email protected] Have all correspondents from bank and hope no one has to be treated like this again from a corporation who will cover up their mistakes and protect theirselves from their mistakes at any cost to a person. Please highly consider this review before banking or continuing to bank with First Commonwealth Bank. Establishments who have done things like this before and gotten away with will more than likely do it again and why even put yourself at such a chance. For this just happened without any warning signs, meaning there never was an issue before, and once this happened this was how they handled it.
-
January 2018 by Kevin Heasley
I've never had a problem with a FCB until I went here. Nasty woman with this reddish hair just didn't understand how to do her job. I went to drop of a car payment, $220 in $20s through the window. First time being acknowledged after 10 minutes she said, not "what's the money for?" or a simple hello: "How much money is in here?". Odd that you count eleven 20$ bills, but I tell her. 5 more minutes. She can't find my account and is rude about it. She tells me to fill out a change of address form in spite of me telling her that my account has the correct address - just an old ID. So she sends out the tune with nothing in it, like we were supposed to have FCB change of address forms in our car. So we sent the empty tube back, empty. She is livid at this point, and tells me that she isn't going to be able to make the deposit. Still calm at this point, I told her that it was a car payment. "Really? Well you didn't tell me that, you just handed me money." If she had asked what I was sending money and my license in for, she might have figured it out. She then sent me out my change envelope (she already got the total for my payments, that I've been making for 3 years monthly, wrong somehow) unsealed, but used. It looks like someone had it in their car for a while. The glue was already sealed and the envelope was wrinkled. By now, you're wondering what I did to make her mad -- but honestly, I was calm and respectful the entire time. I don't get it myself. Not returning. Avoid this joke of a branch. Update: Manager was very friendly and made me confident that the situation would be handled. FCB in general has a good reputation for great service with a smile. I'm hoping that this branch is better than my experience.
-
January 2018 by Autumn Henchell
The teller was strangely rude to me. Not recommended.
-
October 2017 by John Willard
Janine Adams is a true professional. She helped me sort threw a ton of statements to get certain transactions I needed.
-
June 2017 by mike g
This branch is top notch. Always friendly and the place is very clean and managed well. Plenty of tellers and never a long wait.
