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November 2023 by Teresa Durham
Several items missing from move namely ps remote control and watch phone very upset
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June 2023 by Marie Baker
The worst moving company I ever had in my lifetime. I wouldn't trust them with anything.
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May 2023 by Richard S.
They cancelled 15 hrs before they were to arrive, I had booked them 2 weeks prior, this was for a Friday. I had to close on my house on Monday and said the latest I could do it was Monday morning and the lady said we have another move Monday but can do you Tuesday. They where to move a total of maybe 10 items at 150$ with a 2 hr min 11 miles. Needless to say sent me scrambling looking for a mover last min after just having shoulder surgery and not being able todo it myself.
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October 2022 by Claudia Shafer
Very efficient and great guys! I’d recommend to others!
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September 2022 by Brandi Ohara
They came today to move my boss the 3 men who came was super nice worked really hard and fast
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August 2022 by Edward Pelczar
Absolutely the worst experience ever. Had a move scheduled for August 2 2022 at 9:00 am. Got a call from Lisa on July 30 confirming the date and time. Everything was set up, so I thought. August 2 no one shows. Tried calling the office, no one would answer the phone. Left several messages, no call back. My wife actually drove to the office. They were listening to my voice mail. Found out they had no body to work. Didn’t even have decency to call and let me know what was going on. How ignorant is that? They left me stranded.
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October 2021 by Cheryl Varner
I have used Richie's several times, most recently last November with moves and they have always been very professional but also friendly and nice. They are so efficient, always asking how you would like things and very reasonably priced. I would not use anyone else and continually recommend them.
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June 2021 by ERIN GOODE
These guys are the best. Price is right and the service is excellent. Be sure to book in advance to get the day you need.
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June 2021 by Beverly Miller
Quoted $150/hour plus 1/2 hour travel time, plus $75 for a piano. No mention of minimums at any time in 3 different conversations, including with Richie himself. Job completed in 1 1/2 hours, but we were charged for 2 1/2 hours, PLUS a whole hour travel time (pickup was 10 minutes from their site, drop off was 15 minutes from their site.) Plus a fuel surcharge, which was never mentioned either. And then they charged piano rate for an old pump organ that was the lightest item they moved that day. So I expected to pay about $450, but I was charged $693. The workers themselves were good, polite, moved stuff quickly though a bit on the rough side. But we have no beef with them and tipped them well. I just hate being lied to by the management. My calls to them now go to voicemail and they have not returned my call.EDIT: They did finally return my call, not the next day as their response says, but two days later (52 hours and 22 minutes to be exact). The comment about stairs and heavy items is also bogus, since I told them the exact number of stairs to expect right from the start, and they found a way to use fewer stairs in the end anyway. And there were no extra heavy items. There were only 7 items to move at all, and they charged extra for the pump organ just because it's a musical instrument, even though it was extremely lightweight. I do however appreciate that we finally compromised and I am expecting a $150 refund to arrive in the mail.
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April 2021 by Robert Mills
Absolutely great experience! We moved about 20 minutes from our previous location and 3 guys had us moved from one house to another in under 5 hours. I would absolutely use them again and or recommend them to anyone that needs movers. Fast, reliable and they went above and beyond.
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January 2021 by Kerianne Lawlor
Richie and his crew helped me move from my city apartment. They were fast, efficient and extremely professional. My boyfriend used to work for a moving company back in college and he was extremely impressed by Richies work. I will definitely use them again when moving and recommend them to anyone I know. Moving is always a hassle but Richie and his crew made it extremely easy and worry free!
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January 2021 by Denise H
Richie and his crew moved myself and my friend yesterday. They were accommodating to stop at two different locations to pick up with one drop off. We had an issue with a locked door and not only did they try to help us get in, they also very patiently awaited the locksmith. While waiting, Richie assisted us with moving a few other things that were not even on the list to move. I highly recommend them. Professional, kind, and so easy to work with.
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April 2020 by Elaine Ruminski
Declined a job less than 5 miles from their home base because they didn’t want to “scratch” anything. They never saw the job and we agreed to their price for 3 guys, even though it would certainly have taken less than 1 hour. We offered to remove doors to help, even though there was more than 4 inches of clearance, the piece was just too heavy for us so we asked for their service. Very disappointed by the dishonest answer. They could have told us immediately that the job was too small for them to bother and we could have called another mover. Unless you have to move a household, don’t bother with Ritchie, because they aren’t interested in your business.
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March 2020 by Todd Debick
Knowledgeable staff
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November 2019 by kathleen silliman-basar
No idea why my review (in detail) did not post, from 6 months ago. SMHFast, efficient, movers that do not stand around. Constant movement from start to finish. I have used them on various occasions and they have always sent a sizable team (4 men). Great price and prompt service.
