The Verizon store in Tarentum provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, delivery, or shipping. Reviews consistently highlight fantastic and exceptional customer service. Staff members are described as super helpful, professional, knowledgeable, persistent, and kind, promptly greeting customers with a smile. They provide tremendous help with switching carriers, activating new devices, and resolving account issues, ensuring problems are fixed the same day. Employees offer logical recommendations for needs and budgets, assist with transfers and upgrades, and can provide discounts on accessories. Customers report leaving as happy campers, spending very little for new phones and upgrades, and express strong appreciation for the staff's time and patience. Many state they will return and definitely recommend this store.
Ali was a tremendous help and assisted with every question and concern that we had during the transfer. She was a pleasure to work with and would gladly refer someone to this location!
August 2023
Ali was a tremendous help and assisted with every question and concern that we had during the transfer. She was a pleasure to work with and would gladly refer someone to this location!
August 2022
I personally prefer T-mobile.... Verizon is crazy overpriced ....