About Transteck, Inc. Freightliner/Western Star of New Stanton
Transteck, Inc. Freightliner/Western Star of New Stanton is a full-service dealership. The service department is open Monday through Friday from 7:00am to 11:30pm. They have certified technicians for Detroit, Cummins, and Caterpillar engine diagnostics and service, as well as for Detroit and Allison transmissions. The business also features a complete body shop able to work on any make and model truck. Customers report an excellent experience, describing the staff as nice, very responsive, incredibly professional, welcoming, well-organized, and hospitable. The customer service and tech team are quick to address issues. The atmosphere is comfortable, and the dealership is noted for being very clean and well-kept, with one of the cleanest shops seen. The parts department and management receive particular praise for being outstanding, very helpful, and going above and beyond, with managers noted as extremely accommodating to schedule changes. Amenities include free washers and dryers for customers. Multiple reviews state they would highly recommend the business and return for future service.
This is one of the better freightliner dealerships for owner-operators they didn't make me feel like I was a company driver and just a number or that I had 300 other trucks setting that I could just go get 1 to go back to work they actually cared about getting me back on the road in a timely manner and I appreciated it
April 2025
Truck was backed into at flying j ,brought it here and they got it looking new again.. want to say that the manager here was outstanding and very helpful along the way..would highly recommend(Shane Steffenino)
December 2024
The staff was nice and very responsive to my questions. They have washer and dryers free of charge. So u can do your laundry while waiting.