March 2026
I have had nothing but problems with this company since August 2025. I can't reach a customer service rep with any sense. I'm being promised one thing & charged for services not rendered.
August 2025
WM makes it extremely difficult to cancel service, then continues to keep billing for mysterious surcharges. There is no customer service to complain to. I was a loyal customer for years and they have repaid us in nothing but fees and frustration.
February 2025
They missed my pickup again but if I miss a payment I get two $5 late fees. Company was great now they suck. If you have any other choice get another company. I start with this company paying $79. For three months now it s $150.
