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March 2024 by Alex Koppenheffer
Very helpful, thank you.
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July 2023 by Kimberly Rodriguez
great service every time!
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June 2023 by Tay Lynn
Awful if I could give it 0 I would I was trying to cash in a check an start up a saving an they say I have to book an appointment not when I called they didn’t say that awful service an awful people
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January 2023 by Melanie Brill
I only gave 1 star because it wouldn't allow me to write a review without at least giving 1 star. This bank is the BIGGEST joke!!!!!! I have never dealt with such incompetent people before in my life!!!!
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November 2022 by Jackie Ruyak
Worst bank EVER!!! I hate going to this branch! The drive thru service is the worst! I can never have a positive experience here! I try so hard to be patient and understanding but it’s come to the point it’s just ridiculous.. I WILL NEVER go to this branch again.P.S. the guy who came out with a bag of lollipops maybe you should help your staff instead of handing out candy! I get the gesture but COME ON!
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July 2022 by Steve Hannahoe
Time to find a new bank
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May 2022 by Alex Ramirez
Got charged an $8 fee to cash a check. So I had to pay to get my money.
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February 2022 by NNR Metalwërks
Absolute worst banking experience of my life. Bb&t was okay. Now they've switched to Truist and I'm closing all of my accounts. They make their money by taking advantage of people. They hit you with imaginary fees whenever they feel like it, they strategically rearrange your transactions in the middle of the night to overdraft you, and the app is an absolute waste of domain. This financial institution should be shut down and brought up on charges. SHUT DOWN TRUIST BANK!
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August 2021 by Jonathan Alejandro
I Came here to complain about “Nick” well I guess I’m a little to late. This pandemic has left business struggling to have people work for them, And this branch needs help. I can tell by the lack of not only friendliness by the staff but how Irresponsible Nick is.Bbnt Is definitely not a bank worth dealing with. I read on another bbnt review that there new slogan is....”Bbnt banking made difficult” that’s about as accurate as it gets.
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July 2021 by Pinky Dinkydoo
I had to back up the post I just read on “Nick” This guy definitely should not be working at this location. He reminds me of a “last ditch effort” by a branch to have someone cover hours. ?
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July 2021 by Jay Jeezy
Warning ⛔️ warning ⛔️ Stay away from this branch!!! Especially Nicholas Kersikoski. Long story short he is the most unprofessional staff member that a bank can have. He completely dropped the ball in everything possible. His lack of communication skills and ability to help anyone has caused major damage in this branch's credibility. Just look at there star ratings. Everything described in all the complaints are a true insight on Nicholas’s skills. I’m sooooooo mad that I gave this place a shot. The reviews are years old and now I understand. There no new customers or anything positive going on for them in years. Stay away!!! Avoid dealing with “Nick” trust me.
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January 2019 by Ethan Stratton
I wish I could give a negative review because this branch is horrid. Nobody knows what they are doing. They laugh when you get upset because they have no answer for you. All they say is sorry I wish I could help. Like yeah maybe if you knew simple account transactions your would. I would not recommend going to this branch.
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September 2018 by Randy Bean
Were unprofessional and rude. Called them for ATM Card made me feel like I was being a inconvenience and on top of that was told it would take 1 week and 3 weeks later still trying to get it.
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June 2018 by Angel Rodriguez
2 stars as staff are friendlier than other branches I've been to and are quick and courteous. The loss of 2 stars is to BB&T themselves as they changed their opening hours to 9am which means I now have to open late to do a bank run. I've tried to set up night drops but they still require you to come in to get the receipt which makes it pointless! They refuse to fax or email the receipt for “security reasons†but I could send a dog in with my deposit and they'd give it a receipt so this security claim is total bull! Peace.
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June 2018 by G Walton
Accidentally posted this review for the closed location just down the street. Wanted to make sure the correct branch got credit for it . . . .
