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December 2023 by Tim Herron
Store was nice a clean . Lots of products on the shelf .
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December 2023 by Isais Hernandez
they gave my dog a really bad haircut after only saying they would touch up his paws and butt due to him being a puppy, the experience wasn’t the best either. my puppy now looks like Lloyd from dumb and dumber and I can’t unsee it. I’m only giving it another star because I couldn’t stop laughing when I picked him up.
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November 2023 by Karen Kissinger
The store was clean and stuff was nice and helpful. The store is well stocked with everything you need for your pets. And it's nice that you can get your pets shots with shotvet that come on some Saturdays.
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November 2023 by Moñe London
Got my online order done quickly. Sweet staff. Very helpful.
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October 2023 by Annette H.
this place should be closed i live right next door there is no heating or cooling for the dogs, they are never let outside and the people who work there show up about 2 times a day for 30 mins.
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September 2023 by Shirley Readinger Ziegler
As I entered the Temple Store, which is my very first time, I was greeted with a pleasant "Hello", and I was very happy to hear that, because I do not hear that at any others stores. As I went up and down the isles there was so much for either a dog or cat, I could not believe it, so I was just going to check out the store, well wouldn't you know it, I purchased more than what I was looking for, my Kitty will be very happy. I am sure I will be shopping here many more times! Very nice store!!!
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September 2023 by Traci M.
Went there for a grooming. When I picked up my dog you could not tell he was groomed. Just a poor job in the grooming area. Groomer also no showed once for appointment for 3 cats. Took me forever to get them in cage & then car. Strike 2!
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August 2023 by Cam Dove
This is a a great location! Wanted a guinea pig and they had one that was just recently seen by a vet and treated for an issue and cleared of it. First of all, good job for them for taking sick animals to the vet and not ignoring it. Second, they were very nice and let me interact with the guinea pig before I decided to take him. I am so happy with the guinea pig!
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August 2023 by Bee Marié
I've been coming here for a long time, but today I had a horrible experience with the check-out woman. I wish I had gotten her name. The receipt doesn't have it written on it. She was really rude and short with me, for no apparent reason whatsoever. I had come in with my poodle puppy to try and socialize him a bit more and get him some toys and treats. She was on the register closest to the door on Aug. 20th around 6pm. After being treated like that by her, I'm going to be shopping at a different pet store in the area. The treats and toy we got seem to be good quality but that was horrible customer service.
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August 2023 by Gloria M. Alvarez
I made 3 appointments ready for my daughter's dog. And every time, get canceled or rescheduled. I'm disappointed. Made this clear, my daughter's take her dog seen his a puppy. But lately the service is no longer good.
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August 2023 by Bridget Madden
I have been going to petsmart for 10 years to their grooming and I have never been treated horrible as I did today with Arianna, a groomer. She called me to come in early as she had to leave, and then called again to make sure I could be there. I booked online for both my dogs and Arianna wanted to me to come back with the other dog who had the other groomer, Vivien, which is hard as I am traveling 40 minutes to this store. They were so unorganized, and Arianna was so unprofessional, the manager didn't help, not even a follow up call to me and I left and will NEVER take my pets to this store again. If staff is having something personal going on, don't take it out on the customer as Ariana was visually stressed because she had to leave. Customer service and office organization needed, spend some money on training your staff!
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July 2023 by Ashley Guldin
Do not use Petsmart for grooming if you have a large dog. They are afraid of them and you'll be wasting your time. If you aren't equipped to handle large dogs than put it on your website and don't waste people's time.
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June 2023 by Scott Jimenez
This my go-to place for fish food and discounts on tropical freshwater fish
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June 2023 by Jennifer (Jenn)
Overpriced outrageously and unpleasant employees. Spent over $200 on an extremely heavy snake cage and got zero help taking it to my car.
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June 2023 by Robin L
Terrific customer service! Found items on sale that weren't even posted in the aisles.