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March 2024 by Kayla Schweitzer
I’ve filed with block for the last 13+ years. I’ve never had any issues until this year. The tax preparer that I had was rude didn’t explain anything and my emerald card was never sent to me. I spent 2 hours there and usually it’s only half hour. Well with how rude the tax preparer was to me while my daughter was sitting there I made a complaint. When I did I spoke to what I believe was a manager who stated that I shouldn’t have had deal with what I did and that she was so sorry and had repeatedly said sorry. She proceeded to tell me that she was going to try to get me reimbursed my fees either by all or half and if I were to just get half then they would put the other half towards next year tax season. She stated that she would let me know and it’s now been about a month and I haven’t heard anything and I’ve called twice now and we all know they have caller id and they refused to answer or return my calls. I think this was unprofessional and both tax preparer and management.
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February 2023 by Bethany St John
Great people to work with! Very fast and explains a lot.
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February 2023 by Lori Bargar
Very friendly an taxes done in a timely manner ...was a great experience
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April 2022 by Sara Patterson
The prices went up too much.
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March 2022 by alfred kinney
Very friendly and I understand what was done on my taxes , very satisfied
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March 2022 by Brandon Horn
She was very quick and fast at everything
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April 2021 by Dan Hoban
convenience, have been going to this office for years.
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April 2021 by Lightning Werewolf 290
Always friendly and knowledgeable.
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April 2021 by Julie Huff
The price has gone up terribly high.
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March 2021 by Melissa Winans
We are very pleased with our tax preparer Lisa.
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March 2021 by Emily Hartshorne
Ricky was great professional and fast.
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March 2021 by Brenda Williamson
Absolutely over priced.
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February 2021 by John Chambers
My tax person
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February 2021 by Kevin Patterson
Lisa is great at doing taxes
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February 2021 by Brianne Ramey
Very friendly
