-
November 2023 by James Kile Sr
It is always an adventure.
-
September 2023 by Kayleigh Stacconi
never have written a review before but this cvs almost every single prescription every single refill there is an issue, or i’ve waited days-over a week several times. countless times have requested a refill a week ahead, nothing, go to pick it up, nothing so I have to wait. then still nothing. so my mom calls, and more often than not whoever is usually answering the phone there is inconsiderate, and blatantly lies about doing there job. as in, doesn’t send anything for the script out, continuing to leave me without meds. I can’t mess my Birth Control up every month for 0 reason. I have PMDD AND ENDO. have also gone without SSRIs which is dangerous for several reasons. all because of genuine lack of care and lazinesss which is a word I don’t even use. have read reviews about the manager - I don’t see much changing. but maybe start treating people like humans who need their medications and not some “annoying person” on your day of work. that’s the job that you chose. yeah people get annoying when we can’t get our medication that affects our livelihood.also read a review about several customers noticing ableism towards an Autistic worker. it’s disgusting.Do better
-
August 2023 by Sylinda Smith
Bought a double pack of clear blue brand pregnancy tests here. Neither of them had the control line shown up. When I brought this to the manager's attention she was rude and arrogant. She said they couldn't do anything for me. They can't refund faulty tests. So, basically I just wasted 20$. This is actually the 2nd time I bought one there, and no control line showed up. I bought a dollar tree pregnancy test on the way home and it worked perfectly.
-
June 2023 by Connie Wilkinson
They were helpful and was very nice to me
-
May 2023 by Susan Gallagher
Expensive and 9/10 people that work in pharmacy are just mean girls. My daughter uses them but I would not due to bad experiences .
-
March 2023 by Jennifer Reichart
Drive-thru. Covid tests 10am-4pm; I go pick up my prescriptions after 4pm in case someone is taking the time to take and drop off their covid. Pharmacists at lunch between 1:30pm-2pm. Bathrooms.
-
December 2022 by Sean Shea
Rude Rude Rude . Ignorant unwilling to be of help. talk to you like your stupid. HORRIBLE customer service
-
December 2022 by Michael Finnegan
Rude Rude Rude . Talks over you talks to you like your stupid. Hi that's why we were asking questions is because we don't know. Was more concerned that we were blaming them instead of getting to problem. Ignorant girl hung up on me.. Kept saying I was yelling. trust me that was not yelling. next time will be .
-
November 2022 by Sean Xavier Shea
I recommend a new staff. Girl kept calling my wife a liar. More concerned with being right than addressing our concerns. Manager just as rude. Save yourself aggravation go elsewhere. Can really only blame ourselves. We let corporations take over lost all thr small guys who cared. Now they just hang up on you if they even answer the phone
-
October 2022 by Eric Deitrick
This location is disgustingly dirty. Black mold is growing in the refrigerator section and has been for months- it’s never cleaned. The rest of the store looks like it’s never been cleaned either.
-
July 2022 by Rick Wolff
I get my prescriptions closer to home, but found myself in tunkhannock having forgotten to bring my medications. The pharmacy staff(mary) was extremely helpful in getting approval to fill those I needed, and all within 30 minutes.
-
May 2022 by Patty Morykon
They are the worst place to get your prescription. The pharmacist are very, very rude. They are thoughtless and very unconcerned about your needs. No one in that pharmacy knows what they are doing. And they are too lazy to look it up or ask for help. Most insurance companies have a place where the pharmacist can call to get help on filling the prescription if it doesn’t go through. But the pharmacist over CVS are to lazy to do that. Or they just don’t care. I had my insurance company call to try and get the situation straightened out and the pharmacist was so rude to the person from the insurance company that the lady from the insurance co. told me to find another pharmacy. She said she has never encountered a more ignorant person on the phone than the people from CVS. And on top of that they think they know more than the dr. My family dr. sent a prescription for me and they were having a problem with it going through the insurance company and of course they wouldn’t call to get it straightened out so I said fine I’ll pay cash for it. But the pharmacist said “No” that she would have to call and get the drs. approval. Now it is beyond me why she would have to do that because he was the one that prescribed it. So I said fine. But they did nothing about it to get it taken care. So I finally called the insurance help desk ( which I should have done in the first place)and they said there is no problem all they had to do-was put in this code and it would have went through. So that’s when she called them and they were so ignorant I couldn’t believe it, either could she. What ever happened to courtesy and helping the customers. I advise anyone with a prescription to change your pharmacy and go to a place that cares about the people they serve. And on top of that trying to get through to a person on the phone it took me 15 minutes because the recording kept asking me different questions about covid and kept going back and forth about things that had nothing to do with what I wanted. Never again will I step foot in that drug store. I think all those pharmacist need to go to a common courtesy class or be fired!! I would give them a-10 but they don’t give you that option!
-
May 2022 by Ronald Bachman
It's time to fund another place to get my meds .The Dr.s have said that I cannot be running out of meds this store has many problems In fact I get one of my meds from a place out of st!ate that getts the insurance right oh I get it there because they Tunn. Ran out never let me know until I went in I don't believe the other good reviews on here they have been nothing but problems
-
February 2022 by Clare S.
The Pharmacy is the worst. I told them they didn't give me 90 pills as prescribed.Their Computer said I got 90 pills. Since I was home when I found it out they said there was nothing they could do to help me. The Pharmacy is all business.I wish I could find another smaller Pharmacy that knows my name. I will say look at your pill bottles before you leave the counter.Now I have to go without my meds.No people skills at all or empathy at the Pharmacy. I wish there was a small pharmacy where they cared about me and not about the insurance companies.The Pharmacist does nothing to make sure the pill count is right and the insurance will pay for it.Their auto refill is laugh I have to call them 5 days before I run out or I will run out. One star is too high for them!
-
January 2022 by E Jr.
Very POOR customer service too many Pharmacy Techs on internships working there .They don't know how to look up your current insurance and try to get you to pay out of pocket for medicines. Since the store is suffering for sales the Pharmacy has to pick up the slack . They ridicule a worker who has autism who works there. Many people seen this first hand.If your a Pharmacy Tech working at cvs then why would you make fun of somebody with a handicap. They are very rude to the elderly people and try taking advantage of them as far as paying out of pocket for perceptions saying the insure is only paying so much towards them .Stay away from this crooked franchise go somewhere else lime the medicine shop rite aid or Walmart Cvs is a rotten customer service venue to beto begin with
