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February 2025 by Love Light
I am very disappointed in how the current issue has been handled by the credit union. We were not properly notified about this until it was to late. My account went into the negative which was not my fault. I accrued 2 over draft fees from achs drafts. I asked for them to be reversed and explained the situation. The branch manager was rude and cut me off several times. They would only give me back one fee. I have no problem paying for what I owe. This should have been an exception. I am currently looking for another bank to do business with.
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February 2025 by Dale Boice
Bank is extremely shady. They've had issues for weeks now not days but weeks. Not a single notice sent out to anyone. People are getting different reasons on the phone so basically nobody knows whats going on at all. They're double charging people, sending it all back, taking out a months worth of things all at once and screwing up accounts and peoples lives. I've seen so many people blowing up Facebook over it. I hope there is an investigation into thia negligence. Soon as I know what I have im pulling it all out and switching banks. Been with them for many years and this is unacceptable.
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September 2024 by Ella
This bank is not up with modern times with the amount of technology available. If you’re locked out of your account and need to transfer funds fast you’re unable to unlock the account manually without calling and speaking to someone at the branch during their business hours. They do not give you any grace period to correct an overdraft fee due to this major inconvenience. So if you accidentally lock yourself out of your account you can not simply unlock it like a major credit card or through a different bank. I will stick to bigger banks such as PNC or PSECU. By not being understanding they are missing way more money with interest from house loans, auto loans & personal loans. They should take advice from bigger banks that work with people rather than take advantage of people. PGMFCU isn't keeping up with modern times, by using this system method you have no way to control transferring your own money when you need to if your account is locked, only during their hours which then maybe too late . They will charge overdraft fees that are irreversible. Even if you call immediately upon opening and explain that their system made it completely out of your control for a correction. They lost all future business from me over this lousy overdraft fee that was totally avoidable with banking anywhere else.
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June 2024 by Tonya St. Clair
I lose access to my funds every so often for no reason. Right now I want to go grocery shopping but the site is down and I cant transfer funds to myvdebit card. I have been stranded more than once! How is it ok to leave people without access to their money?
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March 2024 by Paul Penyak
workers are very friendly and helpful
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August 2023 by Mark Wickizer
We have done all of our banking for many years with Mehoopany EFCU from checking to all types of loans. Always first class, fast, professional service from everyone working there. We always get better rates than anywhere else.
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March 2023 by David Evans
THE ATMS SHOULD BE OPEN LONGER. AND THE HOURS POSTED
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January 2023 by Keith Horvath
It works
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September 2022 by Peggy Failing
I have had nothing but great experiences with out tunkhannock credit union.they have always helped us and been very polite and helpful when dealing with us.
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June 2022 by Melissa Wall
They are a terrible company to work with. Credit Unions are usually wonderful to work with. Not this one. They will still charge late fees on a deceased person's account until it is paid through the estate, which of course can take months to get settled. Not a very good business practice. They don't care about their members, just their money. Also, even though they have been notified multiple times of the account holder's death, and have been provided the documentation, they continue to harass the family of the deceased by sending collection letters, sometimes multiple letters in a week.
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April 2022 by Brenda Urpack
I feel that a one star rating is giving these guys to much ,try to recently refinance my mortgage,well I could of did a better job, no phone calls back I had to constantly call them ,never kept me informed acted like they could care less, I don't even like going in to there if I don't have to, I find zero friendly welcoming service there, that's why I stay with my own bank it's just unfortunate that some of my family members have account s there
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February 2021 by MrExtremes281
Get a regular bank !!! Take money from you every chance they get.. It don’t matter if it’s a cent or 100 dollars fees for everything. Certain branches Have Rude workers. I have been a member for 30+ years and they don’t care..I’m done with this bank..
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February 2020 by Gary Atticks
Get a regular bank account...this credit union does nothing for you
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October 2019 by Diane Peechatka
They have higher overdraft fees( 35) than most banks. Even when you deposit the money to cover the purchases somehow it doesn't get put into the account on time. I check to see what is "available" before making a purchase. I spend a small portion of the available amount just to find out the next morning from a representative that what it shows as available isn't really what's available???? So why say its available? I'm closing my account.
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October 2019 by Cory The-Drunk-Pickle
The woman working in the one near Carbondale need fired. The main bank in Tunkannock isnt much better..if it involves P&G in anyway, its trash.
