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October 2023 by Diana Green
Great Service ! Purchased my Nissan Sport 2021 - Love my car .
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October 2023 by Eric K
Heather in the service department was very helpful and very friendly. I think the woman deserves a raise and some extra paid time off. She went above and beyond everything she does for her customers.
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October 2023 by Wendell Bates
I recently had exemplary service from service manager Heather and mechanic Corey. They made my service experience seamless. I Will definitely recommend your service department to my family and friends.Wendell Bates
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September 2023 by Frank Philpott
Your service manager Heather worked above and beyond her job as service manager in getting the car warranty company Easy Care to step up and do the right thing in repairing my 2018 Nissan Murano. She saw to it that the all the necessary repairs were accomplished correctly and convinced the car warranty company to provide coverage. I am very satisfied with Tri Star Motors service department even though I may reconsider ever buying a car extended warranty in the future.
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August 2023 by Candy Benford
Great Service Department. Heather answered all my questions. She went above n beyond. Dave the mechanic took time to explain to me what needed to be done.
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August 2023 by Derek Ingalls
We had to travel to anther state to find the color combination that we wanted. Tri Star had it on the lot and we were able to work out our agreement just through texting with Ross and Adam. They were both very friendly and Ross was able to answer my many questions accurately and professionally even making recommendations on local sites to see while in the area. Our car was cleaned and ready to pick up once we arrived.Thank you,Derek and Kim Ingalls
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August 2023 by LOIS BENNINGTON
At first alittle confusing had been corresponding with Ross thinking this was the person I would be dealing with but instead when I arrived he handed me over to sorry can't remember his name nice but really needs more training but all ended well
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July 2023 by Anthony Gallo
Always friendly service and professional demeanor. Timely service with updates.
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July 2023 by Eric B
Transaction was easy and straightforward. No games to take advantage of the customer. No dealer add-ons to make more money for the dealer. Highly recommend.
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July 2023 by Robin Beal
We had a salesman named Stephen that told me that if I answered the questions correctly on the survey that I could have a free detail on my new car and because I am an honest person and answered the 1question wrong according to him I can NOT have the detail now , he really shouldn’t try to bribe his way into a better position at work !! Thank you , unsatisfied customer
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June 2023 by Emily Wilson
Nathan surpassed my expectations by assisting me in finding the perfect car, for my first vehicle. He was reliable and considered every aspect that I was looking for in a car when searching. I will definitely be returning as well as referring my friends and family to meet with Nathan to ensure they find the best vehicle with his assistance!
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April 2023 by Kayla Medard
Kailyn was excellent in understanding what I was looking for. First we started with Jeep's then moved to the Nissan lot when I seen this Nissan Pathfinder. The only thing that could have been better was if I would have done a bit more research on the SL vs the platinum. My old Buick enclave premium leather AWD has everything that the platinum does. I would have spent a bit more money but would have gotten something that I would have really liked aside from the SL that's just eh really not that good!
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April 2023 by John Pershing
I have bought a truck here before and was treated rude the first time , when they told me I have a 100,000 mile with me truck and then the fiancé manager got fired that promised that , when I came to get the truck , I had to take the truck because they had got rid of my other truck, then I went back to buy another , only asked for a couple things , there sales manager Ross was rude and very very unprofessional, he even went as far as cussing at me over the phone when I did buy a truck from them , I would not buy another vehicle here ever , and there Gm condones this , just goes to show you how they operate
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March 2023 by Liam Shawl
Adam was a great salesman to work with he took time to explain details that otherwise would have went unnoticed. As well as walking you through the experience educating on each seperate vehicles as well as what each package and trim is.
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March 2023 by Rachel Hacharian
A little upset. My husband traded in his truck for a used car. Was told that they would need to replace the truck tires cause they were half worn. The following morning my husband looked at the car he had just got, tires were barely passable for inspection that was just done on it a month beforehand with only 100 miles on them from the time we got the car. And the brakes are shot on the back along with the rotors. So they downed the amount that they gave us as trade in stating they needed to replace half worn tires but yet sold us a car with barely passable tires....
