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January 2024 by JD Lass
Drove 31 miles to the bank arriving at 3:34PM, Only to find out the Bank stops certain transactions at 3:30 even though the bank closes at 4:00PM. 4 minutes late....Never knew of this policy before....i'm closing my account...I'll take my business elsewhere...Shame on your teller for not handling my transaction....
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May 2023 by Phil Brown
This bank will allow thieves to steal from your account and won’t replace the money. I think some of the employees themselves commit the fraud
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April 2023 by theodore gibbs
Best people I ever worked with my accounts above and beyond to help me thank you United back
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February 2023 by Neeley Clelland
On behalf of the A.L. Wilson Elementary School in Fairchance, THANK YOU to the staff at UB Walnut Hill Rd. for handling the counting of thousands off coins for us after our Penny Wars fundraiser!
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August 2022 by Janet Darnell
They aren't educated or trained properly on Veterans Accounts. They act like the money is theirs and every other month it's an issue. The account is used to pay a caregiver only and the same caregiver has been in place for 2 plus years. She has had to call me multiple times to come to the bank and see why they aren't paying her. And each time it's oh we didn't know or she's never handled this type of account. Rude and unacceptable. I should NOT have to come out and do the job of the bank we supposedly trust!
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March 2022 by Ellis Lee
I’ve been with this branch for seven years and have had excellent service, without exception. And, the United Bank website is first class.
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February 2022 by Steelfan77
This bank has the worst customer service I’ve ever dealt with and I use several banks. No one knows anything or can answer you questions and their famous response is “I just work here”. They think they can talk over customers and have a very bad attitude with everyone. I won’t be banking with them anymore. They also made a transaction from one account of mine to another without my permission and when I called to find out what’s going on, the branch manager is “in a meeting with another client”. I seem to see this problem in many reviews here. It’s time they get shut down!
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June 2021 by Halie Marie
worst bank i’ve ever seen!!! DO NOT go to this bank!!! money in my account is always disappearing!! says it was deposited but i never seen it in my checking!!
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May 2021 by Douglas Hartman
I like it
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January 2021 by Amy Kish
I’ve always had an enjoyable experience here
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August 2020 by Tim Kirsch
The staff is courteous and friendly. I have never had a single problem whether it be at the drive through or inside at the desk. Their loan department has treated us with great respect and shows true concern for the needs of the customer. I enjoy banking with United.
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July 2020 by Justin Campbell
Please have someone actually work the Dt
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July 2020 by CAPON 50
Went to ATM pulled out money, in the middle of counting it, 500 the ATM took my card, went to teller they said since it wasn't a United bank card they can't do nothing they shred them. Now I have to wait 5-10 business days to receive new card. Lesson learned but your banks a pos for that.
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April 2020 by Daniel Mack
This is the worst bank I've ever seen, always have money come up missing in my account. Sometimes it will disappear for a couple weeks then reappear.most times never comes back. Can't help but wonder who uses my account for their personal use. Am so fed up am leaving after my deposits are in
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May 2019 by Eddie Griest
Worst bank I've ever dealt with. It's the only bank I know that doesn't post direct deposits in the late afternoon or evening. Everyone that I work with had a late direct deposit because the pay roll company had a system error and yet they still got theirs today. I call them because I'm the only one who didn't get a deposit yet and I'm told that they don't receive them this late and that maybe it's the payroll company who didnt have the correct numbers correct and I know their info is correct. And not to mention the gavt they changed their routing number and never sent an email or anything letting me know. I'm very dissatisfied with this bank.