Verizon offers a welcoming environment for customers seeking mobile, 5G home internet, or business solutions. The store in Uniontown is well-staffed, clean, and organized, ensuring a great shopping experience. Customers have praised the helpfulness, knowledge, and friendliness of the employees, who assist in selecting new devices and finding the best deals. For instance, one customer appreciated a specialist's patience and expertise in helping a young buyer choose a phone. Another customer highlighted the efficiency of a staff member who facilitated multiple changes to their plan while keeping costs low. However, some prepaid customers feel they are treated differently, suggesting a need for improved service equity. Overall, Verizon is committed to providing quality customer service, both in-store and online, with convenient options for appointments and order pickups.
Been a customer for two years now, great. Need to be able add an esim to device from the app more easily. If you accidentally do a reset and it deleted. Not a new on just resend the old one setting in app so I don't have to call or go their.
January 2024
Alec was wonderful helping my daughter pick a new phone. He was so patient and kind with her . 10/10 loved the customer service
January 2024
Didn't actually do anything here because Google has the wrong hours. They close at 7 pm
