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March 2024 by Natalie R.
It is not as bad as people saying. I gave it 3 stars because of the girl who checked us out but the big funny shape looking girl was real rude and walked away from the register as soon as we walked in talking about she ain’t got time for this. Isn’t this your job?!! You shouldn’t work with the public if you ain’t got time for this meaning customers!!
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September 2023 by Brittany Bivens
Best cinnamon pretzels!!!
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August 2023 by Nikita
Can’t say anything bad at all!!! Service is grate! Food is top tier. Compared to any other location I’ve visited, I was most surprised but this location! Food is always fresh, the pretzels are hug, same for Cinnabons. Prices are shocking low!
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August 2023 by ItzDanzii
Had such a positive experience here. The cashier was polite and helpful not sure if the same cashier serviced the other individuals who wrote reviews but either way, she was great. As well as her coworkers . They went above and beyond to accommodate our pickiness lol. Place was clean and cinnamon rolls and pretzels were FRESH AND HOT! Will definitely be going back
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July 2023 by No name
Love Auntie Anne's but at this location, the pretzels was dry looking, as if they pulled it out from yesterday unsold batch. And the price was more than the mall. I left without getting anything.
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July 2023 by Lee Money
I love me some auntie Anne’s but this one is ridiculous, the lay out is confusing and the cashier is very rude
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June 2023 by Dee Albright
Absolutely the worst service !!!! If I could give them no stars I would!!! The girl couldn’t scan the coupon that I received through their app…said I had to wait for a manager who basically made me stand there for over 10 minutes until I started complaining!! The girl at the register was rude and unprofessional!! For the amount of money you pay for one pretzel ($6) it’s not worth it!! Won’t be going back!!! Wish they would bring back the Pretzel Factory!
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June 2023 by Tee Tee
DON’T waste your time going to this location at 69th st unless the cashier gets fired. Since they first opened the young lady has been extremely unprofessional and rude. Rolling her eyes, never says hello and or Thankyou, stares at you as if you’re a fish in the fish tank, throws the bag in your hand etc. I can go on an on but that young lady makes matters worse. One time they didn’t have cinnamon pretzels and which they said to come back in a half hour in which I came back 2 hours later and they still didn’t make any. The one guy that worked there clearly gets paid to stand there and stare at the food that they’re supposed to be preparing. You’re going to waste your money and time if you go to this particular location
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June 2023 by Shayon Mapp
It’s not worth it. If you’re from the area maybe it is. It is unprofessional, untrained and unorganized. Too good to be true.