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December 2023 by Lauren L.
Bank opens late and the two atms are never working. Bank charges for withdrawal from other machines like wawa but theirs is never working. Very frustrating.
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October 2023 by Arif
Been calling them for over a week and no one answers. And this is my local BOA.
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October 2023 by Algasim Jalloh
I met Grace today, she was so sweet and professional.
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September 2023 by Alexis McDade
First Time banking with them already not having a good experience except for Adam my experience has led me to close my account as soon as my issue is resolved. Which is sad.
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July 2023 by amrik singh
The staff here is very rude they don't have to Time listen you're problem
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June 2023 by Samuel Jean
It feel like they always closed the open late and close early can’t ever get into this branch the worst ??
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April 2023 by Circle One
Can't blame the branch for being under staff but its really frustrating, when you call and there's no human CS to answer your request you have to travel to the branch and wait hours for a the same request!
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February 2023 by Destiny Harris
They move like turtles, charge fees other BOAs don’t charge, and she claimed she couldn’t cash my checks but couldn’t tell me a reason why.
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December 2022 by 145 nAmsterdam
There is a long line of clients and one teller servicing the line. The other teller is behind the counter counting cash. How is this customer service acceptable? When I was a teller, the line came first and the other business was handled after the line was taken cared of. Absolutely horrible.
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March 2022 by Len Bagley
This place needs the fire everyone and start over. They are just there period. Why do I need an appointment for a copy of my signature card?Lazy terrible people. ?
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February 2022 by Dean Mershon
1 desk worker and 1 teller were very rude unprofessional and abrupt if they are gonna have positions that require them to deal with the public they should try being a little bite more hospitable , and patient
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September 2021 by Vu Nguyen
Another confirm for all the low ratings are correct. BofA needs to improve customer service in this location as someone is creating rules here to slack behind. Came in to open a new account but was told that an appointment is needed for that when there is only a few people there. I came in at 2pm, literally they should have more than enough time unless they wanna go home at 3pm like wth? then the appointment is told to be tomorrow...? That basically mean "we dont welcome you today, come back tomorrow". Sorry BofA, you lost another customer today.
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August 2021 by Tonja Christopher
Horrible! Visited twice to open a new account the 1st time the lady needed some documents but when I returned the following week I was told I needed an appointment when there was literally no customers, only a couple of employees. I went to a different bank and got my checking account in less than 15 minutes. All the previous reviews are very accurate by stating how bad this location is being ran.
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June 2020 by Carl Nase
The absolute worst customer service ever. Rude and not pleasant
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May 2019 by Hassan yates
Great customer service, very well ran.
