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November 2023 by beat smif
They like towing there own customers cars . Stay away from this branch .
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August 2022 by Md Anamul Alam
So slow everything just waite outside bank 100 degree temperature because of the staff slowing.
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July 2022 by L M
Bad day. Had my wallet stolen. Fortunately I had my citizens bank card which I thought was also taken. Needed to charge phone or call citizens HQ to reactivate my citizens card. Branch refused to help in any way.Fortunately later I was able to get my phone recharged and get my citizens card reactivated or I would have been stranded. This branch is the worst
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June 2022 by Eva James (Ava)
They need to be reported to the Pennsylvania financial institution on there behavior as a banking branch very very unprofessional. They don't answer phone and when somebody picks up they hang up or ask that u call back with out even getting your name or question now you tell me what bank does that!? The bank manager Santiago is a malicious liar and she will be held accountable for the stress that she cause on myself and my family. I'm going to file complaint concerning a very serious issue with this branch, if you looking to bank with them don't ?it will be the worst mistakes u made!!
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June 2022 by Queen James (Ava)
They need to be reported to the Pennsylvania financial institution on there behavior as a banking branch very very unprofessional. They don't answer phone and when somebody picks up they hang up or ask that u call back with out even getting your name or question now you tell me what bank does that!? The bank manager Santiago is a malicious liar and she will be held accountable for the stress that she cause on myself and my family. I'm going to file complaint concerning a very serious issue with this branch, if you looking to bank with them don't ?it will be the worst mistakes u made!!
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April 2022 by Terese Pittman
They started off good than the service went downA had a good Custer service agent, she has since been promoted and is no longer in that office. Smh
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April 2021 by Asif Anwar
This is the worst bank I have ever seen. They don’t care about their customers and their behavior is also cheap.
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April 2021 by Philly Elite
The staff is always Awesome/ Gr8. They really make you feel like a Valued customer!If u see a line outside, wait..... the line moves EXTREMELY FAST
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May 2020 by Jorge Aguero
You should update the schedules on you web pages. I drove so far because on your web page it say that your drive through is open until 2pm on Saturdays and guess what? A piece of paper /sing on the window said something different. Its really annoying. Some people like me has to work on don't have time for your short schedules.
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February 2020 by Moin Ahammad
Awesome Great Best Teller and Banking Service this Branch! Great customer service experience and I will recommend it to my family and friends! Thank you Awesome!
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July 2019 by Every Update
They don’t care about their customer’s need.They let the customer wait forever and most of the time busy in gossiping and laughs out extremely loud. Irresponsible and less knowledgeable. Bye bye
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June 2019 by Md Sabbir Hasan
Worst customer service. I was waiting to close my safe deposit box. They had 5 tellers gossiping with each other and just one personal banking advisor. I asked them if any of those tellers can come and help me but they didn't come and kept going with their gossip and laughter. Worst. Never go there
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June 2019 by Ayeasha Mowla
They don't care about their customer's need.They let the customer wait forever and most of the time busy in gossiping and laughs out extremely loud. Irresponsible and less knowledgeable. Bye bye
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June 2018 by Kate Pourshariati
Watch out watch out!! If you use their parking lot someone is definitely watching it all the time. Even if you are a customer of the bank and use the cash machine then go even for a few minutes to get a coffee you will be TOWED! This is not good for customer relations!!!
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June 2018 by toni s
Friendly staff
