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March 2023 by Katelyn3666 L
This was my first time at an H&R block and I would say my experience at this location was disappointing and unprofessional. I called on a Saturday to make an appointment. The woman told me they didn't have anything for that day but that I could come in on Sunday. I told her I was making an appointment for both my fiance and myself. I told her we had a rental property to include on his taxes. She gave us both times and the name of who we'd be meeting with. On Sunday we showed up to our appointment only to be told the "professional" we were to be meeting with couldn't handle our rental property situation. So then why were we given an appointment with him?! Meanwhile they sent another woman in for OUR appointment time. Won't be going there again.
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March 2023 by J Carr
Barely a wait time, was seen within 6 min. of just walking in w/o appointment. Friendly. Just lacking in offering details of options such as advance and emerald card,assumed I would get direct deposit.
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March 2022 by Al Henry
I been there there fine and nice and good
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April 2021 by Henrietta Frazier
My husband and I go to H&R Block every year and we never had a problem. The place is always clean and everyone are very pleasant.
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April 2021 by TK The 7th
Chris was very helpful, knowledgeable and quick to process my return. He's good at what he does and it showed.
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April 2021 by Gordon Aiken
The reason I gave this score because of the professionalism and great service that was provided to me. Thank you.
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April 2021 by Sharon E Bishop
Sylvia was very kind, professional, and efficient in doing my taxes.
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April 2021 by Michele Spann
I had a very pleasant experience and I learned a lot!!
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March 2021 by Rose Freeman
The person that did my tex was helpful and a good listener
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March 2021 by play hard
I appreciate the details and everything done right there in front of you on the screen up front so much better than going to a mechanic shop where it's so corrupted and foulness
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February 2021 by Jordan Atkinson
After walking about 1 mile in the snow to make initial 3pm appointment I arrived to the office and they closed early. There was barely any snow on the ground! More importantly I did not receive a courtesy call. Upon rescheduling, I received a confirmation call for the appointment I had scheduled and the confirmation time wasn't consistent with my scheduled appointment. I had not yet been assigned a tax pro. After those blunders, I went in for my scheduled appointment. Upon arrival I had to wait 30 minutes. I became slightly irate thinking, what was the point of scheduling when I have to wait this long. The secretary then briefed me on leaving my documents and explained that I could have just taken pictures of them from home. This was the first time hearing of this option. Had I been informed, i would have initially done my taxes in this fashion. Why wasn't this explained to me in the first place? I'm quite disappointed with H&R at this point. My tax pro Sylvia was so great, thats the only reason I didn't give a 1 star rating.
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February 2021 by Rina Suah
I just think you offer great services and very friendly
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February 2021 by Farukh Hameed
H&R is my favorite tax place since 2005. I never had a problem. Very convenient and friendly.
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February 2021 by Chaz Aniyunwiya
My tax expert was more than accommodating and explained to me the whole process
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February 2021 by Prina Hughey
Really nice employee
