John Hauser's Drexel Automotive is a highly regarded auto repair shop that consistently delivers excellent service and customer satisfaction. Customers praise the mechanics' expertise, honesty, and willingness to provide transparent recommendations and options without any pressure. The business is known for its courteous and communicative staff, who go above and beyond to ensure a positive experience. Customers appreciate the competitively priced services, fast turnaround, and the overall reliability of the work performed. Many have been loyal customers for years, citing the shop's consistent quality and trustworthiness as the reasons for their continued patronage. Reviewers highlight the business owner, John Hauser, and the manager, Brian, as standout individuals who exemplify the shop's commitment to customer care. Customers feel confident in the expertise and guidance provided by the team, whether it's for routine maintenance or significant repairs. Overall, John Hauser's Drexel Automotive has earned a reputation as a reliable and trustworthy auto repair shop, where customers can expect exceptional service and a genuine concern for their vehicle's well-being.
1st time customer who squeezed me in as a “walk-in” today for State Inspection and oil change. Also provided (much needed) recommendations and quotes for the future with absolute zero push! I’ll be back for those recommendations! Thank you Brian and staff!
March 2025
I just came in to get a check engine light code diagnosed and Brian was so incredibly helpful, and honest. He provided options on how to repair, and I am looking forward to coming back here to get the work done!
February 2025
Excellent mechanics and good people. Been using them for about 15 years and and I have always been happy with the workmanship and communication.
