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April 2024 by Gabriel A. Deane
Tracy, the employee there, had everything done smoothly. Heard us out, worked with our concerns and needs. Explained everything clearly and thoroughly. Really dope dude. Easy experience.
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April 2024 by Thomas White
Melanie was excellent, courteous and professional.
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March 2024 by Lina Moreno-Goldstein
Patricia is delightful and diligent. An excellent experience. Who knew renting a warehouse could be so pleasant
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March 2024 by Llama
Patricia is amazing! She went above & beyond, helping me find large units that fit my needs. So sweet and kind! The company is lucky to have Patricia!
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March 2024 by Angel Torres
Quiana answered all my questions and was very helpful, I would definitely come back to this facility.
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March 2024 by May Sam
Excellent storage facility. The staff is very helpful and will try to resolve any problems you have with your storage unit. This facility is very clean and the floors are always washed.When there is a problem concerning your unit, they will reach out to you and inform you about the problem.
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March 2024 by Kevin Cutler
So far so good I have nothing to say bad things about you! Keep up the good experience.
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March 2024 by TruGod Ki96
Melanie was a great help would definitely use there services again
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March 2024 by D J Baker
Patricia at the Upper Darby location was beyond amazing. Knowledgeable, professional, and able to answer all my questions, help me process an on-line reservation, and complete payment - all seamlessly and efficiently. Highly recommended!!
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January 2024 by Hudson Ayo
Without any qualms, the Upper Darby location is an excellent facility which is blessed to have Quiana who goes the extra mile to ensure customer satisfaction is fully delivered.
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January 2024 by Ayanna Sullivan
I have been a tenant with Extra Space Storage for years and I have had the oppurtunity to talk and get explained detailed events on my account with Quiana. Quiana's willingness to understand any issue I have had and any inquiry or concerns have been rectified. She has been amazing. She has responded and provided options that were attainable for me . I hope to always have this pleasure and hopefully others because of her customer Service. Thank u again Quiana for working at my Extra Space Storage.
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January 2024 by Raquel Skellington
I know these 5 star reviews have to be fake. I've been here for 2.5 years and it's gotten so bad.First, we were on the second floor, fine- then the elevator broke. They will literally never fix it, because apparently the parts are impossible to find. So, there's just no elevator anymore.They moved us to the first floor- but here's the kicker THEY HAVE MICE.SO MANY MICE!! They have traps everywhere but disguised.(Look for silver boxes on the floor or in corners)Me and my husband have had to report over $4,000 in loss and damages from mice eating our stuff, nesting in it, pooping and peeing all over it! We are contacting for reimbursement- but much of what was lost is irreplaceable .RUN DO NOT USE THIS PLACE THE REVIEWS ARE FAKE THIS PLACE IS NASTY AND TERRIBLE AND NOT WORTH $400 MONTH TO GET YOUR STUFF CHEWED UP!LITERALLY GO ANYWHERE ELSE
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December 2023 by J Bryan Fritz
Quiana was great in every aspect -- very competent and very pleasant to work with. I highly recommend her and this location of Extra Space Storage.
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December 2023 by Adriene Mc Nair
Mr. President of Extra Space,Thank you for hiring Quiana she help people feel safe and secure at your company with our belongings Extra Space is we're it's at!!Respect, caring is what people need and we have it with her so give Quiana a raise( ?) she is a very respectful business speaker what a wise choice you made.Thank you
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December 2023 by Leandre Jackson
Quiana, of Extra Space storage in Upper Darby, provided some of the best customer service I've experienced. She was efficient, engaging, and eager to help. She explained everything, double checked and dotted all the i's. She can teach others- who must deal with the public- how to be professional as well as kind.
