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October 2023 by Jay Dizzy
Customer service wonderful.
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August 2023 by Tony Lee
Just read the reviews of the customer service you get here. Rita might just be the most rude person I've ever spoken with in a professional setting. I got laughed at, and hung up on. Do yourself a favor and go to a credit union that really cares about you. the credit union ethos is people helping people and that's the opposite of what you'll get at Forge
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September 2022 by West Philly Bull
Forge customer service is the worst I've ever experienced! The women at the front desk have terrible attitudes, their extremely rude & their service is awful. I hate calling or coming in because I hate having to deal with their terrible, nasty attitudes!!
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September 2022 by Carl Greer
I love must definitely Love Forge Federal Credit Union, I have been a member for nearly 10 years, But enough is enough the Customer service provided by John and some of the female representatives at the extreme worst of Customer service, their people skill stinks. Please address this matter or I'll continue. Ps. Your app questionnaire intimidates or chills honest responses; because of its wording.
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September 2022 by cheryl johnson
After 28 yrs I'm closing my acct. The customer service is terrible. The ladies at the desk havereally nasty attitudes and John B isn't any better. They act like we don't have options. I'm taking my money to Navy Federal
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November 2021 by Laya Green
The front desk women are very rude and nasty I don’t like to come in or call this bank because of them I’ve banked here for years and the last 2-3 have been horrible witch is sad because before the new two women everyone was so nice and helpful smh
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October 2021 by Ms. Rose
I have been with Forge for almost a year. I had a very good experience opening my accounts. I called numerous times with questions and all staff have been patient and helpful. They are just as nice and helpful in person. So far I have not had a bad or negative experience. The ladies are great at the Upper Darby location.
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September 2021 by Dorene Haywood
Must unpleasant customer service on the phone…very rude…..teller with voice accent always rude when answering the phone and in person…loan officer was very rude when asking questions yell in the phone when ask to explain something that they did wrong and hung up in the customer ear never would I ever wanna do banking here again would not recommend to anyone…always thought is was a great bank to do business with ..but when they become rude and nasty to customer I would rather give my service to a place that treat people with respect
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August 2021 by Gary Joynes
Great place to do business! When I go begging for money they usually help me.
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August 2021 by Bob Wake
all i know is that when i go there it"s all good, oh by the way ask about the chicken feet. # NO
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January 2021 by Life with Nosa
The ladies always have a nasty attitude and always get smart. Very very unprofessional. Worst experience I've ever had at any credit union. I would not recommend this credit union to anyone.
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October 2020 by Rita Warden
Forge Credit Union is Awesome. Ive been with the credit union for 20 yrs never had a problem.
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June 2020 by taraya thompson
The ladies always have a nasty attitude and always get smart. Very very unprofessional. Worst experience I've ever had at any credit union. I would not recommend this credit union to anyone.
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June 2020 by The Twin Show
Customer service skills are horrible!
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June 2020 by joe blow
Great place 30 years
