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August 2023 by just a normal dude
Worst experience ever taking legal matters. Kid named Ahmad hit me after asking for the manager. He then proceeded to unzip his pants and urine on my water ice. He even pulled out a gun threatening to shoot me if I didn’t leave. Me and my child are still shaken
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August 2023 by Brill
A worker by the name of kayla was violating the code of conduct and disrespecting her customers and spitting in the water ice and didn’t even give me my cheese pretzel. Go somewhere else if you want water ice.
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August 2023 by Venom YB
Completely horrible service, kid named Ahmad slapped me for asking for water ice. And this kid named Kayla said she hates me such harmful words
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August 2023 by Djsnwbb Ifjfjb
Worst Rita’s I’ve ever been to when I asked for the manager they started spitting at me a they threw a milkshake at my face. Might consider
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August 2023 by noglwegw4h ehtjejt
Kid name Kayla started yelling at me and spit in my water ice and called me a bad word in front of my kids. Don’t ever eat here
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June 2023 by LaTonya Porter
This location needs to shut down and get it together! They have these teenage girls who are very respectful working and using calculators to add up totals, because their credit card machines aren’t working! And it smells like it’s a few dead animals in there! Where is L & I when you need them!
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June 2023 by Anthony Ingargiola
Closed early 40 minutes before scheduled time and sat inside, refusing to serve customers.
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May 2023 by Stephanie Curry
I really wish I could have gave 0 stars. The water ice was really watery with bits of paper in it. I will never return. The customer service was awful. I purchased a quart of water ice that I was unable to eat. The pieces of paper was disgusting. This was a terrible experience.
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April 2023 by Domenica Marie
Horrible costumer service & very unorganized.. I waited in line with my daughter & godson for maybe 10 min. There was 2 lines going, I was on the right side. The guy on the left side went ahead of us in the right lane bc he was there first and was next in line so then the left side opens up so I go next. I get up to the cashier and she plantely says in front of everyone “Yeah just so you know that was rude” I then say I’m sorry what ? How was that rude I went in line as I should’ve like everyone else was. Meanwhile I have 2 kids with me very excited for their ice cream.. so she proceeds to take these 2 young girls behind me instead of me and my kids. Which is very rude and disrespectful.. so then I’m basically arguing with the employee, her name is Tiffany btw and the 2 young girls that were in the left lane now because the worker is piping them up like I really was rude for going up next. The worst experience I ever had ever! I was so upset. Then while all this is happening my daughter was wining bc we had to wait an extra several minutes some other girl that was in line looked my daughter up and down and rolled her eyes as if she was bothering her! I had to get out of line at that point & go home! This facility needs better staff, customer service, and maybe a new location in Upper Darby bc Barclay square ain’t it. I will never return back to this Rita’s nor give them my hardworking money!
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April 2023 by Side A
Rolled up at 8:40 and the girl had already closed....Twenty mins early. Looked like they had closed earlier too.
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March 2023 by Daphne Bloom
Highly recommend the gummy bear flavor. S’mores was pretty good. Do not recommend tangerine - was flavorless :(
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September 2022 by Robert Starr
They need a bigger variety of flavors of water ice...
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August 2022 by Kathy Sides
Pulled up to this Rita's and there were 6 male teenagers hanging at the window with the girl that was working the window, didn't like that they were just hanging around so I went to another location.
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August 2022 by Max DelValle
I love Rita's greT frozen ice cream
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July 2022 by derrick willis
Horrible… went there tonight a bunch of boys hanging out in front playing around with the ignorant young ladies that were working there who were paying more attention to the boys than the customers…not a good look if you want to keep customers
