Ross Dress for Less offers the latest fashions and brands for family and home at 20% to 60% off department store prices. Shoppers can find good bargains and reasonable prices on clothing, shoes, and household items. The experience can be hit-or-miss with a limited supply, requiring customers to search for what they want. When they find it, they can save a lot of money, sometimes half the price of other places. Customer service is okay, with staff pointing people in the right direction. However, on busy days, long lines due to few cashiers can be a problem. It remains a favorite store for many where they often find what they need.