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January 2024 by Marc Robinson
I would like to speak to one the big bosses, yall Gave me a opportunity to get a car loan for my first car, but the policy about keep the insurance comp & liability, & I ran into a situation & my loan went back up as if I never paid anything this year I so truly hurt i am just Afro-American man trying survive in this world, & I was hoping one day I could purchase a home thru sun east
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April 2023 by Bruce Carty
I've been with this credit union for years and I just heard the DUMBEST thing this morning sun east federal credit DOES NOT fo ACH deposits on Saturday but they are open for everything else just about I'm a disappointed customer they do need better customer service and they need to have more human interaction sometimes it takes more than an hour for them to return your calls
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February 2023 by Tim Hartman
The reviews on here about poor customer service are spot on! Had a loan through them, car got totalled, tried to get a new loan for a new car. Sent in all required info then get ignored for 2 weeks. Tried calling 4 times, left voice mails, no return. Guess I'll be getting my loan elsewhere
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June 2021 by Rwp 0191
These conartists keep screwing my girlfriend over. They withheld her CHECK so they could charge her extra fees and acted like she was wrong for complaining. I really hope karma eats these arrogant pos alive.
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May 2021 by Tanya Gibson
Friendly staff. Convenient location.
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April 2021 by Pauline Singletary
Staff is slow
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February 2021 by Deborah Gentry
Social distancing is in effect is very clean and staff is very polite and you get in and get out I love it
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July 2020 by Rocardia Johns
Great staffs .Professionals and welcoming people.
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June 2020 by Chris Caputo
IS THERE A WAY TO TALK TO SOMEONE ON THE PHONE BEEN ON HOLD FOR OVER AN HOUR
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April 2020 by Adeline Juwle
Poor customer service.
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February 2020 by Lonnie Ravenell
Great staff and good professional business
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January 2020 by JENNIFER WILSON
The customer service is awful. The only reason I use it is because my credit union is not local and Suneast services their members. I would not recommend if you don't have to use. Attitudes and no courtesy.
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December 2019 by kelly Dwell
Poor Customers Service And Inpatient Staff. They Always Gives Wrong Information. I Was Told That I Can't REDeposit A Money Order That Was Rejected Due To Unclear Image. Confused Workers.
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March 2019 by Robert Colon
Because you don't do Sucre credit card you advertise it on your Appetized D*** online But your bank does not do
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January 2019 by Nicole R.
Had issues for a long time here. They blamed third party online banking for why they pulled payments out of my account multiple times back to back within minutes of each other. One time, it's a glitch, but dealt with it multiple times. I had 70 charges of fraud to my daughter account and a few on mine in the same month and there was never any notification to us. Then they had us jumps through hoops to get money back. We had to call merchants ourself! Crazy! I do not recommend this credit union at all!
