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August 2023 by ML Neiberg
Great staff. Zach has been there for years and is wonderful. I left the wash club about 1.5 - 2 years ago. I have been through a few times since then, but it has been hit-or-miss. It’s a decent wash (got most of the bugs off) and the vacuums did a good job, but no towels? EVERY other wash brand in the area (Modwash, GetGo, etc) offers towels to dry your vehicle. For that much, they should be provided. Good thing my daughter and I had our own yesterday ?
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August 2023 by Ranadheer Purupati
Cleans the car well and blow dries pretty well except for the side rear view mirror. There're slightly more wet drops left compared to other Mr Magic location.Maybe just my car and the angle of air at this location.
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August 2023 by AMY LIEBERMAN
They employees were so helpful and nice!! Loved the car wash, and the tire shine station!!Service: Auto detailing
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July 2023 by Support Team
So bad if you have only 10$ cash! Lol it’s not wash for 10$ .
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April 2023 by kranthi juvva
It was not so great, my front side dust was not even cleaned.
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March 2023 by J P
Misses the back of your SUV. The one in castle Shannon has people washing the back of your SUV when going in the wash.
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February 2023 by Gloria M.
I took my car here for a wash last Sunday the 12th and this high school kid was directing me onto the track. He directed me right over the track and then when I pulled my car back onto the track, something slashed my tire and it went flat. Their engagement with me was minimal, one older kid (Ryan, the only quasi-adult on duty) told me that they were talking to the manager on the phone. He took down my information and then I heard nothing. I called them and someone named Steve called me back and told me that they would be "reviewing the film" and get back to me. Yesterday (the very next day) I went home and found a letter from Mr. Magic, which was not signed by anybody, telling me that they would not take any responsibility because I "was in control of my car the entire time." I contend that the kid who was directing me was inexperienced and directed me poorly, causing me to drive over the track and I had no choice but to correct it. The fact that my tire hit something sharp is not my fault. Lucky for me, my tire was covered by warranty and was replaced at no cost to me. At least they refunded my money and gave me a free pass through the car wash, once my husband came and put the donut on my car. It took 4 days to get the tire replaced, because it had to be ordered. Luckily it was a new tire and I was able to only replace one. (AWD cars often will need all 4 replaced if one goes bad)I am disappointed at the anemic response from Mr. Magic and I will not be returning. Buyer beware! Their track will damage your car, but they won't take any responsibility for it.
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February 2023 by D Francis
Waste of money. Used to be such a great car wash, price was reasonable and the vehicle was trully clean. Now, its all about subscription services and the wash is useless. Vehicle is not even close to clean......miss the old owners :-(
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February 2023 by Zhong Y
Bought the membership for the (touch less) car wash and it breaks down more than I’ve used it. Asked for a refund and was told I had to go to the bank and get a statement so she can reimburse me. This is a run around. I just got out the hospital with a newborn and this is super disappointing as a yearly customer. Never coming back again. I pay ALOT of money for this machine not to work.
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January 2023 by Sarah McLean
I went there today 10/1/2023 I rinsed my car before I went in and it hasn't washed my car properly after paying $18! not happy at all! obviously the machine isn't working properly it left patches of dirt down the bottom ! not happy at all! and even the laser wash did the same thing as well!
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November 2022 by George Simon
Taylor, Zack, and Ryan have ramped up the service of this facility. Professional, courteous, and customer centered. Appreciate their energy and attention to their customers.
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September 2022 by Judith McGuire
The manager, Taylor, is super helpful and friendly. His staff, Zach and Jake are also very capable employees. My husband and I are always warmly greeted when we arrive and leave with a beautifully clean vehicle. I would highly recommend this car wash.
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September 2022 by Kevin Haas
Always have good wishes here plus they upgraded their vacuums
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September 2022 by Chuck Fritzley
Quality and workmanship missing with new owners, might as well go to Get-Go!
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August 2022 by Sharon Geary
Taylor, Zach, and Kev are great! I have been going to this Mr. Magic location for years. These guys are top notch. I have the monthly wash program and it's so much value for the money. I highly recommend buying the monthly program. You get a fantastic wash each time. It's convenient and quick. I love Mr. Magic Car Wash - especially the Upper St. Clair location!
